Ramco ERP vs. Zoho One

It provides a complete real-time solution on the go, if possible. Complete with all the features. I would definitely recommend this
to other businesses to have in their ecosystem for a complete understanding of
cloud-based digitization of business operations. Best choice for transforming the cloud-based organization into digital transformation.

Incentivized

Zoho One helps me to create and document each of my closures by creating deals. Zoho One helps me to generate reports, which helps me to track my contact. Zoho One helps me on creating tasks and reminds me to get it done on time. Zoho One keeps each steps and actions I took from lead to a deal.

Incentivized

• I am pretty much impressed by their unified solution for every problem, workflow-based approach, and real-time optimizing engine in memory.
• Interference of Ramco ERP is the reason for choosing it.
• It is a completely cost-effective and reliable ERP solution.
• The best feature that helps me to keep working on Ramco ERP is that it easily integrated with other existing software very easily.

Incentivized

• Customized dashboards
• Easy to see the kpis for different aspects of my business
• And offers a consolidation of CRM campaign and other applications without having to use other technologies from other companies so it's great to consulate consolidated
• The analytics is great what else
• Collaboration tools are excellent

Incentivized

• The biggest drawback I have been facing while using the platform is that there must be no compromise on security. There is a need for a few changes in security and data control which helps businesses to trust Ramco ERP more.
• Data migration is a bit of hard work along with the reports that are not giving expected results, which need improvements.

Incentivized

• In my opinion, SUPPORT IS AWFUL!!!
• If you want to get in touch with a support representative, your best bet is to call the sales number and demand to speak with an agent.
• Each of the tools operates in a silo, from a support perspective. Some applications, like books, have chat-based support and others require an e-mail.
• In my experience, expect any e-mail to the main support e-mail to go unanswered.
• The first year of support was great, but after we renewed for the second year, it has become terrible.

I have
been using this software for some time where I have changed my organization
setup with the help of Ramco ERP and it leads to being the best choice, as it has
all the features that are needed to be the best. All the processes are very streamlined, easy to
use, and the real-time inventory stock update is amazing.

Incentivized

ZOHO is very easy to use. All you need to do is follow the steps and features aligned in it. ZOHO doesn't need complex coding or training; anyone can easily access and use it. You may feel a bit of difficulty initially, but show me an easy tool when you are using it for the first time.

Incentivized

The support team is best in their respective tasks.
They are very supportive and responsive to the messages, listen to the problem
carefully, and provide a solution on the go. If it is not possible, they will
respond after time with the workable solution.

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

The primary reason we switched from Daylite is when we started using Virtual Assistants and wanted a cloud based alternative which Daylite didn't provide. We left MYOB when I think it stopped supporting Apple computers. We left AccountEdge when it stopped supporting payroll tax tables for Apple computers. Thankfully, each time we left one software company we were led to Zoho and have remained ever since.

Incentivized

• Support team is great; it helps me where I am stuck.
• It has a very intuitive nature and is very well designed on modernized UI to have the best workflow.
• I am very much satisfied with their services and features they’re offering.

Incentivized

• Projects is a lifeline for the onboarding team, as it does the major heavy lifting in onboarding project management
• Data flow between apps is a must have for contextual information to pass on between teams
• In terms of ROI, it happens much quicker compared to having multiple apps to do the job, as Zoho One is a lot cheaper than having many tools.

Incentivized