Rasa is a conversational AI platform from the company of the same name headquartered in San Francisco, enabling enterprises to build customer experiences. Rasa’s platform was built to create enterprise-grade virtual assistants, allowing personalized conversations with customers - at scale. Rasa’s conversational AI platform allows companies to build better customer experiences by lowering costs through automation, improving customer satisfaction, and providing a scalable way to gather customer…
$0
Salesloft
Score 8.4 out of 10
N/A
Salesloft’s Revenue Orchestration Platform uses AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal.
The NLU algorithms are more efficient in Rasa. Creating conversations is much easier. In IBM, the more use cases we created, the more complicated it was to up date the entire model. It was quite common to mess up what had already been done.Rasa has greater scope for use with …
Glean - proprietary semantic search algorithms, no backend actions integration IBM Watsonx - complicated dialogue builder, poor separation of no-code and pro-code interfaces ELMOS (agent based) - all logic in code, no dialogue logic in no-code interface possible
Before using Salesloft, I used MTeams as a dialer. Of course, Salesloft is far more efficient than Teams. I believe they serve their own purpose completely differently and can't be compared.
Salesloft is noticeably easier and more user-friendly than Salesforce, offering a smoother experience for outreach and prospect engagement. However, Salesforce provides more comprehensive reporting capabilities and serves as the primary repository for our historical data. …
(Not exactly HubSpot CRM but their equivalent of Drift's features) Hand-in-hand they are practically the same thing in terms of straight forward chat features, they both integrate on the sight easily, follow the same routing and routines as necessary upon set up, it's a very …
Salesloft Rhythm (BDR/SDR home screen) provides a landing page where all the prioritized work is queued for immediate execution. The UX is clean and the only other elements is a stream of activity indicating prospects interacting with content (e.g. clicking a link in an email). …
We have done our due diligence and explored many, many alternatives. Nothing matches up to Salesloft. We have never really seriously considered changing. Especially for our use case Salesloft stands out.
Salesloft blows outreach out of the water in all aspects. One of the biggest issues I had was their unwillingness to listen to customer feedback. I had requested several small changes to be made when I had previously used the platform that unfortunately fell onto deff ears. I …
"If you can't say something nice, don't say anything at all."
SalesLoft is my preference for my outreach efforts. Being able to review a lead entirely in Salesloft, even while pulling from Salesforce, but never having to leave - the others could learn a thing or two from that. …
Salesloft has been the most user friendly of the sales enablement tools we have evaluated. We rely on this to train our entry-level SDRs so that they can ramp up quickly to produce results.
Salesloft functionality is optimized. Its easy to use and they are evolving with time. They have integrated AI, features like Rhythm, which is powered by AI helps you do more in less time and tasks that are more impactful and meaningful. It has become all in one platform and …
Gong is looking promising as their AI capabilities far exceed what Salesloft can provide. Gong is also native to Salesforce which helps with pulling the insights we need fast.
Zoominfo engage is too clunky to use. User experience is terrible and not friendly. Too many clicks to do many things that are much easier to do in Salesloft. The native integration to Zoominfo contact data (Sales OS) is nice, but is no better than the integration between …
We only looked at two other tools when implementing Salesloft and the level of support was one of the reasons why we picked it 5 years ago. That and the functionality and integrations with our existing tools. After about three years on the platform, I looked at Outreach again …
I have been using the platform for over 3 years and I have noticed a very good evolution, in an attempt to reinvent themselves. The support team is amazing, always available to work out with us in achieving the best results. About the technology, the algorithms available in the platform suits most of the cases. Being language agnostic is a very positive point for us, because some big tech platforms have little support for PT-PT language.
I find it to be the best resource for scheduling calls with clients. Specifically when the call includes multiple people using Salesloft, it's so simple and easy to use to send open times to client and then to be able to send active links to the client where with one click the calendar invite shows up on my calendar? it's the best most efficient tool I have in my toolbelt at the moment. When it comes to logging, it's also simple but I wish I could add a contact to SL from the Microsoft integration.
Rasa CALM flows and Rasa domain could be made fully independent of the Rasa training process and dynamically retrievable from e.g. a graph DB. This would make the chatbot more flexible.
Prompt templates, or at least paths could be referenced in Rasa config. Different policies in the Rasa config could then be configured without code change to use different prompt templates
LLM configuration should rather be part of the endpoints, than model configuration.
Rasa Studio could support all the functionality of Rasa Pro.
The inbound dialer. I don't particularly like having to open a second window just for inbound calls. Especially if I forget to close it during a meeting and get interrupted.
The texting interface. I can have emails templated, to fill fields pulled from the lead profile, like name, company, positions, etc. I would like the same functionality for texting, especially since I send as many texts as I do emails. Even being able to save snippets or templates would be nice.
On the note of texting, having a dedicated tab in the People view for text messages would do a lot to let me catch up on other people's conversations with the lead, instead of having to find them on the main Activity tab.
SalesLoft is absolutely VITAL to our daily operations. We could not function without it or a program like it. Speaking as a Sales Person who has had to operate without a product like this, the difference is night and day. The ability to stay organized, automate tasks, easily log activities and notes, review calls, and coach team members is an absolute gamechanger.
With the help of dedicated team - documentation and video resources it is relatively easier to build. We prioritized pro-code usage to begin with launch.
Drift was extremely easy for both our demand gen team and SDR to jump right into. It was feature rich and purpose-built for marketers—it was remarkably easy to connect our marketing automation, CRM, and more to the platform and get everything to work together. Now the ability to create digital experiences and conversation landing pages is democratized—empowering our team to do better work and provide better prospect/customer experience.
The availability is pretty good, we do sometimes have errors or delays in syncing activities but nothing that has been too detrimental to our workflow. Most recently we had an issue with Lofting through Outlook due to a change in security token that took a few weeks to resolve but it is fixed now.
Yes timely and easy to use. The only delays we have are when we run our big month sales blitz and activities take some time to sync to the reporting as well as SalesForce
Rasa support has been very responsive, trying to fix any reported issues ASAP. They've also listened to many requests for improvement. The Rasa features and changelog are well documented
The support team was very responsive but at the end of the day they took a long time to fix our issue. The issue did get fixed, though, so that is what matters. Very nice people who are there to help in any way they can.
We had some virtual training with our CSM which was very well constructed. It took some time to get into the full swing of things but with a few weeks of hands on experience I was feeling confidant. The SL team was always available to answer questions or jump an a call to walk us through stuff. I also used the Customer Help Center for a few self guided learnings on how to use specific features related to reporting and team management.
Glean - proprietary semantic search algorithms, no backend actions integration IBM Watsonx - complicated dialogue builder, poor separation of no-code and pro-code interfaces ELMOS (agent based) - all logic in code, no dialogue logic in no-code interface possible Rasa - transparent and simple sharing of objects between no-code and pro-code interfaces. Transparent LLM usage and restrictions. Simple backend integration via Rasa SDK
Salesloft Rhythm (BDR/SDR home screen) provides a landing page where all the prioritized work is queued for immediate execution. The UX is clean and the only other elements is a stream of activity indicating prospects interacting with content (e.g. clicking a link in an email). My experience with other tools was that their "home" pages had a dozen icons and it was confusion for someone new to the platform to figure out where to go to work on the next item.
Seen a 200% increase in productivity from our SDR team.
We now have robust data about when the best times to call are and can focus our power hours around those.
We now have an audit history around our emails sent and can dive in and make small changes to templates and snippets to continuously increase our open and click rates.
