Really Simple Systems vs. Salesmate

Really Simple Systems

Salesmate

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Really Simple Systems	Score 7.6 out of 10	Small Businesses (1-50 employees)	Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.	$0 2 Users and 100 Company Records
Salesmate	Score 10.0 out of 10	Mid-Size Companies (51-1,000 employees)	Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …	$29 per month per user

Pricing

Really Simple Systems

Salesmate

Editions & Modules

Free CRM: $0
2 Users and 100 Company Records
Starter: $15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional: $33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise: $50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules

Basic: $29
per month per user
Pro: $49
per month per user
Business: $79
per month per user
Enterprise: Custom

Offerings

Pricing Offerings
Really Simple Systems	Salesmate
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

All plans include free customer support and setup help.

We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits

More Pricing Information

Community Pulse
	Really Simple Systems	Salesmate
Considered Both Products	Really Simple Systems Verified User Anonymous Chose Really Simple Systems Really Simple Systems has less features than Zoho [CRM] but is a lot easier to use and therefore more suitable for our smaller business with employees using it who also have many other tasks. Incentivized Helpful? RP Richard Perry Group Marketing MAnager Chose Really Simple Systems It's like it takes the best bits from the above and puts it all into one easy-to-use system. Nowhere near as complicated. A couple of tweaks to be perfect but [it] certainly does the job I need it to. Incentivized Helpful? Sarah Healy Executive Assistant Chose Really Simple Systems [Really Simple Systems is a] good price for package value, [and we] can add more users. Incentivized Helpful? SW Sara Walker Administrative Assistant Chose Really Simple Systems Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems We like it as it's good value for the price, [a lot] of us like to use it and it's a great location everyone knows to access for contacts[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Active campaign - much more expensive and hosting issues for us based in JSY[.] Incentivized Helpful? LH Lisa Horn Research Analyst Chose Really Simple Systems I have not used any other similar system that I can rate RSS to[.] Incentivized Helpful? Ashley Goolsby Managing Partner Chose Really Simple Systems We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.] Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems I originally used Zoho CRM, but made the switch to REally Simple Systems and haven't looked back. Really Simple Systems at the time provided a more comprehensive customer database management and task tool than Zoho. Easier to use and nicer to look at. Never regretted the … Incentivized Helpful? DA Daisy Agboola Account Director Chose Really Simple Systems I was placing all my client information on Trello by using an excel file and adding to the upload documents cards on the Marketing Moon office board. This was all for the employees to see what going on with clients. The problem is, it was so frustrating excel UX was not as … Incentivized Helpful? Neil Gilmartin Business Consultant - Director Chose Really Simple Systems Goldmine was an older technology platform [that] became outdated in look, feel, and functionality. Sage CRM was really built for Sage account users and is well integrated but limited in its marketing functionality. Microsoft Dynamics took too long to build and implement. [We] got … Incentivized Helpful? Susan Deutsch Creator/Publisher Chose Really Simple Systems I have tried several other customer database programs and none have been as user friendly and at the same time very comprehensive on its capability. Incentivized Helpful? Scott Ellison Executive Vice President Chose Really Simple Systems We evaluated multiple products, and for our purposes Really Simple Systems appeared to be the best fit. Other than a couple of little quirks, we are not disappointed at all. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems Really Simple is lower in cost and provides better customer support. salesforce doesn't provide a lot of back office support and is very expensive. Incentivized Helpful? Niki Dealey Co-Owner Chose Really Simple Systems While Really Simple Systems doesn't have an APP Exchange like Sales Force does, most small businesses will find Really Simple Systems easy to use, affordable, and most of all their customer service is EXCELLENT! When you wear multiple hats like I do, Really Simple Systems … Incentivized Helpful? Kimberly Pruitt Owner/Manager Chose Really Simple Systems Never used other CRM Incentivized Helpful? Carlos Lemos District Manager - Agricultural Division Chose Really Simple Systems I'm very familiar with salesforce.com and frankly speaking, they place a high mark for anyone in the space. I like the simplicity of Really Simple but I'm concerned that it comes at a price (giving a more comprehensive CRM). Incentivized Helpful? Jay Rau Director, Business Development Chose Really Simple Systems Easier to use. Customer Service better. Better Value. Incentivized Helpful? Verified User Anonymous Chose Really Simple Systems RSS was just significantly cheaper, I was able to manage everything myself, and I didn't get bogged down with an implementation team. I spent probably 5% of what I would have spent on these larger systems. I also really like the fact that I am not "tied" to RSS, and can switch … Incentivized Helpful? Christine Leatherman Southern California Representative Chose Really Simple Systems Less user-friendly. I didn't select RSS. Incentivized Helpful? Alison Meredith Marketing Director Chose Really Simple Systems simpler, less expensive, default organization is by company instead of by contact. RSS does not overcomplicate things. You don't have to take a 20 hour course before you can start using RSS to good effect. Incentivized Helpful? Barry Neighbors Aerospace and Defense Supplier Marketing and Sales Expert, Authority, Speaker Chose Really Simple Systems I selected because of ease of use. Incentivized Helpful? Henry McDonald FCMI Business Development Manager Chose Really Simple Systems Really Simple Systems has the ability to be tailored by the user to the needs of the business with help if required provided very quickly and efficient processing and if very much part of our culture not simply a tool to process data. THe key selling point is the fact that we … Incentivized Helpful? Freya Vaughan Marketing and Events Officer Chose Really Simple Systems We were limited in terms of budget and our IT department wanted the data hosted in the UK. RSS fit with all of our requirements. We looked very closely at Kinetix as this also has an integrated event booking system which would have been ideal for us but it was too expensive. Incentivized Helpful?	Salesmate Bryan Hughes Owner Chose Salesmate I haven't used any other CRM, but from what I've heard from other's that have, other CRM's are much more expensive and they don't offer the sale level of customer support that Salesmate does. Incentivized Helpful? Luca Formenti CEO Chose Salesmate Salesmate was a good trade-off in pricing, features and possibilites: we started with a very simple pipeline management and then we slowly added some new features that we were already paying for in the basic/pro level. No need to upgrade to higher cost solutions to have full … Incentivized Helpful? Verified User Anonymous Chose Salesmate Salesmate is more individualised and significantly more impactful for the individual user whereas Salesforce is better at reporting and more applicable for upper management rather than daily use and workflow management. Incentivized Helpful? Labanya Roy Senior Executive - Client Acquisition Chose Salesmate Automation Light weight zero downtime Incentivized Helpful? Soundar Manoharan Senior Consultant - Client Acquisition Chose Salesmate Bigin by Zoho CRM and Microsoft 365 Incentivized Helpful? Manikyala Dirisala Manager - Client Acquisition Chose Salesmate I did brief this at the start itself. Salesmate is a simple tool, which is easy to understand, easy to navigate, easy to automate your own process, easy to configure and execute things without manually feeding it everything with all details. The simple point is - Email Outlook … Incentivized Helpful? Carte Bisbee Marketing Operations Manager Chose Salesmate Hubspot Monday.com Woosender Incentivized Helpful? Adam O'Leary Founder Chose Salesmate I was using the free version of Hubspot, which was extremely limiting. If I wanted to go ahead and unlock a simple feature, which every other CRM offered, my price would shoot up to hundreds of dollars a month for no reason, as they force you to unlock “all the features” not … Incentivized Helpful? BD Bismark Delvillar Owner Chose Salesmate Salesmate is head and shoulders above these other systems when you weigh the price to features. Salesmate is simple to navigate and is packed with useful everyday features; all included at the same price. The standard features in Salesmate are additional or nonexistent features … Incentivized Helpful? Lisa Kraus Business Process Administrator Chose Salesmate Salesmate is way better at keeping organized, creating call lists, and keeping track of won and lost deals. I spent years trying to organize blitz to no avail and that's why we made the move to Salesmate. Incentivized Helpful? Andrea Blake, CMP Head of Operations Chose Salesmate I am fairly decent with computers but I don't like dealing with things that are overly complicated. I loved Salesmate because it had all of the features we needed to manage clients, but not a bunch of extra stuff you never use. Customization of the system was easy and it didn't … Incentivized Helpful? RC Ramon Carpio Owner Chose Salesmate Hubspot, Nextiva, 8x8, Zoho CRM Incentivized Helpful? Verified User Anonymous Chose Salesmate Pipedrive, Asana and Trello Incentivized Helpful? Verified User Anonymous Chose Salesmate Salesmate is more user-friendly than the above. We enjoy the simplistic functions rather than too many moving parts that confuse our staff. Salesmate keeps all of the important features that you would look for in a CRM. However, if you are looking for more features you can … Incentivized Helpful? Vivek Sahay AVP - Sales & Solutions Chose Salesmate In our quest to streamline our sales effort and consolidate our siloed data, we evaluated various CRM's out there in the market and zeroed on to Salesmate, some of the features we really liked, are the Incentivized Helpful? MV Manan Vora VP Operations and Strategy Chose Salesmate It's definitely better in terms of ease of use and customer support Incentivized Helpful? Puja K Client Partner - Business Success Chose Salesmate The mobile feature is not available with Creatio Manual dialing with Freshsales CRM no power dialer Customizable but fairly detailed (more focused on quotation management) Knowledge base not available with Mothernode Incentivized Helpful? Verified User Anonymous Chose Salesmate I can't even remember them all. It simply blows them out of the water. I'm not being paid for this. It's the best I've found for my business. Incentivized Helpful? Michael Eastwood Marketing Manager Chose Salesmate Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box. Incentivized Helpful? Kevin Johnson President Chose Salesmate Salesmate is more Affordable Customizable Incentivized Helpful? Alexander Ceranek Business Owner Chose Salesmate Every call, chat and email creates a support ticket which is usually 24-48 hours for a response. I accomplished more with Salesmate support than I did with a month of the entire Fresh Works Suite. Also - all components are separate with Freshworks i.e. contacts to not sync … Incentivized Helpful? Verified User Anonymous Chose Salesmate We've only been using Salesmate as long as I've been employed. Incentivized Helpful? Nika Apriashvili Business Development Chose Salesmate More user-friendly and affordable. Incentivized Helpful? MK Mark Kershek Attorney-at-Law Chose Salesmate I have looked at trial versions of most of the major CRM's most of which did NOT have a VOIP component. The ones that did poorly worked and were buggy. I extensively looked at Bitrix24 (lacks certain functionality), worked with LessAnnoyingCRM integrated with SIMPLII VOIP … Incentivized Helpful? NV Nikolay Valkov Nikolay Valkov Chose Salesmate Compared to Hubspot, Salesmate just provides so much more for less. It misses some of the marketing stuff that Hubspot has but personally I never needed them because I use a different software for that anyway. Incentivized Helpful?

Features

Really Simple Systems

Salesmate

Sales Force Automation

Comparison of Sales Force Automation features of Product A and Product B
	Really Simple Systems 7.2 Ratings 7% below category average	Salesmate 8.1 Ratings 5% above category average
Customer data management / contact management	7.80 Ratings	10.00 Ratings
Workflow management	7.10 Ratings	9.90 Ratings
Territory management	6.90 Ratings	9.00 Ratings
Opportunity management	7.70 Ratings	9.90 Ratings
Integration with email client (e.g., Outlook or Gmail)	6.30 Ratings	7.30 Ratings
Interaction tracking	7.50 Ratings	7.90 Ratings
Contract management	00 Ratings	6.00 Ratings
Quote & order management	00 Ratings	5.60 Ratings
Channel / partner relationship management	00 Ratings	6.90 Ratings

Customer Service & Support

Comparison of Customer Service & Support features of Product A and Product B
	Really Simple Systems 7.2 Ratings 5% below category average	Salesmate 7.7 Ratings 2% above category average
Case management	7.40 Ratings	7.40 Ratings
Help desk management	7.00 Ratings	00 Ratings
Call center management	00 Ratings	7.90 Ratings

Marketing Automation

Comparison of Marketing Automation features of Product A and Product B
	Really Simple Systems 7.1 Ratings 7% below category average	Salesmate 6.4 Ratings 17% below category average
Lead management	7.00 Ratings	6.70 Ratings
Email marketing	7.20 Ratings	6.00 Ratings

CRM Project Management

Comparison of CRM Project Management features of Product A and Product B
	Really Simple Systems 7.0 Ratings 8% below category average	Salesmate 8.4 Ratings 10% above category average
Task management	7.10 Ratings	8.90 Ratings
Reporting	6.90 Ratings	7.90 Ratings

CRM Reporting & Analytics

Comparison of CRM Reporting & Analytics features of Product A and Product B
	Really Simple Systems 6.5 Ratings 15% below category average	Salesmate 7.6 Ratings 0% above category average
Forecasting	6.30 Ratings	7.80 Ratings
Pipeline visualization	6.30 Ratings	7.90 Ratings
Customizable reports	6.80 Ratings	7.20 Ratings

Customization

Comparison of Customization features of Product A and Product B
	Really Simple Systems 6.8 Ratings 10% below category average	Salesmate 6.9 Ratings 8% below category average
Custom fields	7.10 Ratings	7.30 Ratings
Custom objects	6.80 Ratings	6.70 Ratings
API for custom integration	6.50 Ratings	7.10 Ratings
Scripting environment	00 Ratings	6.40 Ratings

Platform

Comparison of Platform features of Product A and Product B
	Really Simple Systems 6.8 Ratings 8% below category average	Salesmate 6.4 Ratings 14% below category average
Mobile access	6.80 Ratings	6.40 Ratings

Security

Comparison of Security features of Product A and Product B
	Really Simple Systems 7.7 Ratings 8% below category average	Salesmate 8.0 Ratings 4% below category average
Role-based user permissions	7.70 Ratings	8.20 Ratings
Single sign-on capability	00 Ratings	7.80 Ratings

Integrations with 3rd-party Software

Comparison of Integrations with 3rd-party Software features of Product A and Product B
	Really Simple Systems - Ratings	Salesmate 7.0 Ratings 5% below category average
Marketing automation	00 Ratings	7.00 Ratings

Best Alternatives
	Really Simple Systems	Salesmate
Small Businesses	Salesmate Score 10.0 out of 10	Salesflare Score 6.0 out of 10
Medium-sized Companies	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
Enterprises	Creatio Score 9.7 out of 10	Creatio Score 9.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Really Simple Systems	Salesmate
Likelihood to Recommend	7.6 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	9.1 (0 ratings)
Usability	7.8 (0 ratings)	10.0 (0 ratings)
Support Rating	8.0 (0 ratings)	1.4 (0 ratings)
Implementation Rating	- (0 ratings)	9.1 (0 ratings)

User Testimonials
	Really Simple Systems	Salesmate
Likelihood to Recommend	I think one of the plus points is the simplicity of sending a simple email to your database and managing your prospects list. However, if you wanted to manage your sales pipeline in more depth it might not be right for you. Incentivized AA Amanda Arnold Read full review	Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means. MW Mark Williams Managing Editor Read full review
Pros	Customer Service is EXCELLENT! Fast response time, professional, and helpful. Platform is very intuitive and love the FREE WEBINARS they offer. Really Simple Systems gave us some ideas of how to use their product that we hadn't thought of ourselves. Very reasonably priced even at the Enterprise level, which we have chosen for our company. Niki Dealey Co-Owner Read full review	For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items. Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports. Integration with other apps is good; I use QuickBooks and DocuSign. Customer service is very good. MK Mark Kershek Attorney-at-Law Read full review
Cons	Wish I could sort by tags a bit easier. I manage this by using their Reports feature. But I would like to assign the same task to a list of prospects with the same tag, and the only way I can do that is to either add the task one-by-one or export a report with all the accounts with that tag, add the task in excel, and then import it. Not ideal. Alison Meredith Marketing Director Read full review	The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this. The dashboard button is pointless if it still makes you choose between legacy or classic. Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them Incentivized Matthew Gehrman Agency Principal Read full review
Usability	Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts. Incentivized MC Max Charrington Sales Executive Read full review	The platform is incredibly robust while maintaining a clean appearance. This allows you to see exactly what you need at any given time without being overwhelmed. The ability to customize your dashboard easily allows you to see the information that is most relevant to your operations and needs. Daniel Cragin Founder Read full review
Support Rating	Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between. Incentivized Verified User Anonymous Read full review	Fantastic - always reply in a reasonable amount of time, usually with a simple fix. The support website is very handy, but often you will likely have 'niche' questions - to which the team are all to happy to help with. For larger issues, we have had to lodge tickets with tech, but to date, every issue we have had has been resolved. Very happy with the support and service. Michael Eastwood Marketing Manager Read full review
Implementation Rating	No answers on this topic	No - All very straightforward and simple. BD Bismark Delvillar Owner Read full review
Alternatives Considered	Really simpler systems [are] a lot more simple to use for employees are not as confident with computers/technology, in comparison Zoho CRM was a lot more complicated to use. Really Simple Systems was the better option for our business. Incentivized SW Sara Walker Administrative Assistant Read full review	I was using the free version of Hubspot, which was extremely limiting. If I wanted to go ahead and unlock a simple feature, which every other CRM offered, my price would shoot up to hundreds of dollars a month for no reason, as they force you to unlock “all the features” not just the ones you need. Salesmate is much better, as you can choose which features you want, and don’t want. Adam O'Leary Founder Read full review
Return on Investment	Moved away from Excel based worksheets to an on-line system Multi-device used on laptop, iPad, and iPhone effectively and up to the minute access I can simply review my opportunities, companies, and contacts regularly and do ongoing reviews at my own leisure having built the CRM system and committed the right quality of data Neil Gilmartin Business Consultant - Director Read full review	It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest. It does a whole load of outreach for me. It's seamless. I get a lot more responses from people in my pipeline - especially using SMS to follow up. Verified User Anonymous Read full review
ScreenShots	Really Simple Systems Screenshots	Salesmate Screenshots