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Really Simple Systems vs. Zendesk Sell

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Really Simple Systems

43 Reviews and Ratings

Zendesk Sell

73 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Really Simple Systems

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    		Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.

    $8

    per month

    Zendesk Sell

    Score8.8 out of 10
    		N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    Really Simple SystemsZendesk Sell
    Editions & Modules
    Free CRM
    $0
    2 Users and 100 Company Records
    Starter
    $15
    per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
    Professional
    $33
    per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
    Enterprise
    $50
    per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    Really Simple SystemsZendesk Sell
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include free customer support and setup help.—
    More Pricing Information
    Features
    Really Simple SystemsZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    7.2
    33 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management7.833 Ratings8.914 Ratings
    Workflow management7.113 Ratings6.115 Ratings
    Territory management6.98 Ratings4.98 Ratings
    Opportunity management7.727 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.325 Ratings6.915 Ratings
    Interaction tracking7.525 Ratings7.915 Ratings
    Contract management00 Ratings5.410 Ratings
    Quote & order management00 Ratings3.97 Ratings
    Channel / partner relationship management00 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    7.2
    25 Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management7.423 Ratings9.07 Ratings
    Help desk management7.024 Ratings9.011 Ratings
    Call center management00 Ratings9.08 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    7.1
    27 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management7.024 Ratings6.012 Ratings
    Email marketing7.220 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    7.0
    29 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management7.127 Ratings8.013 Ratings
    Reporting6.925 Ratings7.013 Ratings
    Billing and invoicing management00 Ratings1.05 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    6.5
    25 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting6.320 Ratings7.812 Ratings
    Pipeline visualization6.321 Ratings7.914 Ratings
    Customizable reports6.824 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    6.8
    28 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields7.128 Ratings7.815 Ratings
    Custom objects6.824 Ratings4.910 Ratings
    API for custom integration6.517 Ratings3.08 Ratings
    Scripting environment00 Ratings1.16 Ratings
    Platform
    Comparison of Platform features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    6.8
    21 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access6.821 Ratings8.013 Ratings
    Security
    Comparison of Security features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    7.7
    28 Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Role-based user permissions7.728 Ratings9.011 Ratings
    Single sign-on capability00 Ratings9.912 Ratings
    Social CRM
    Comparison of Social CRM features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    -
    Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data00 Ratings1.04 Ratings
    Social engagement00 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Really Simple Systems and Zendesk Sell
    Feature
    Really Simple Systems
    -
    Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation00 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    User Ratings
    Really Simple SystemsZendesk Sell
    Likelihood to Recommend
    7.6
    (34 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    7.8
    (18 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (17 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)