Recorded Future Intelligence Cloud vs. Splunk SOAR

If you want a platform that is covering thousands of sources, and that includes deep, dark web, clear web forums, blogs, newspapers, social media networks, etc. Recorded Future is the most complete solution that I have seen. On the other hand, if you are looking for a really advanced platform with lot of human added value, research papers, advanced investigations, etc. Recorded Future might not be the ideal solution.

Incentivized

Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.

Incentivized

• Gives latest threat reports regarding an artifact (IP, domain or hash).
• Browser extension provides a real-time information about an artifact.
• Accurate in identifying malicious domains and IPs.

Incentivized

• Its security orchestration and integration capability that supports multiple tools.
• Easy coding that automates our security actions.
• Enables us to easily collaborate and respond to security issues faster.
• Splunk SOAR is a flexible product that is easy to deploy.
• Efficient tracking and monitoring capability.
• Excellent real-time reporting functionality.

Incentivized

• E-Mail reports can show unrelated content, especially sometimes you'll see alerts popping up for articles which have been published years ago but for some reason were just recently discovered by RF.
• Yara rules from their insikt blog sometimes are not syntactically correct and need to be manually edited to actually work. There's some proper QA missing.
• Their global and 3rd party risk reports could be more tailored towards the industries of their client. There is entries for totally unrelated security incidents. Of course a global list aims to find incidents on a global view, but it doesn't add much value at that point.

Incentivized

• A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
• It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
• Cost of the larger version.

Incentivized

As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.

Incentivized

Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.

Incentivized

We are able to automate almost every one of our use cases, even our threat-hunting, and threat intel procedures. We have 20+ playbooks and cover almost everything, even searching logs into Splunk, looking into TIP and external systems, enrichment, and collecting evidence for analysts; it can perform concurrent playbooks running.

Incentivized

I've had an issue with their browser-plugin which didn't want to authenticate correctly. RF's support could arrange for a session with me and identify and solve the issue. I was very pleased how serious they took my problems and also how knowledgeable they are.

If I have more general questions they quickly reply and most likely also have a solution at hand.

Incentivized

Splunk Support is always great! In addition the Community is very efficient and active.

Incentivized

I never followed an in-person training, I gave my evaluation based on the online training

Incentivized

I followed training for Phantom admins and it opened a world for me

Incentivized

I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.

Incentivized

It is the most complete solution of these three, as the others are focused in specific areas and having really detailed analysis about threat actors, APT groups, etc. Recorded Future is not having this level of knowledge in really specific areas but doing a really good work covering thousands of sources and the most relevant forums.

Incentivized

Splunk Phantom integrates well with Splunk ES and has many integrations. One thing that I liked about XSOAR as compared to Phantom is that it has an "app-store" where you can download not only app integrations (similar to Phantom) but Playbooks and dashboards as well.

Incentivized

me and the customers I encountered found it flexible and scalable

Incentivized

• Recorded Future crashes my web browser in cases I have to open a web page containing hundreds of IPs. A quick disable feature for a particular tab would be beneficial for someone like me.

Incentivized

• The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
• Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task

Incentivized