TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Recurly

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.

    $249

    per month

    Pricing
    Recurly
    Editions & Modules
    Starter
    $249
    per month
    Professional
    Get a custom quote
    per month
    Elite
    Get a custom quote
    per month
    Offerings
    Pricing Offerings
    Recurly
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsFor startups and SMBs looking to launch today and grow their subscription business fast, the Starter plan (formerly Core) is available with no monthly platform fee plus no payment volume fee for first $40,000 USD per month in first 3 months for new customers only.
    More Pricing Information
    Community Pulse
    Recurly
    Considered Both Products
    Recurly
    Chose Recurly
    It's more of a SaaS oriented solution than just payment processing and billing software. The advanced analytics is a huge advantage over the competition.
    Incentivized
    Chose Recurly
    I haven't used any other products like Recurly.
    Incentivized
    Chose Recurly
    We did try to custom build a recurring option in these tools that we've tried, but Recurly offers a different level of support on our ever growing customers who either fit into our normal subscription business/billing model and those who do not. It allows us to see what's going …
    Incentivized
    Chose Recurly
    Recurly is just easy to use and set up. No need to "relearn" the system.
    Incentivized
    Chose Recurly
    Fewer codings are needed, however, the simplicity with Recurly is found once all the information needed is there. I have seen where Recurly is integrated with any other product we use; however, Salesforce does have the ability to be integrated with other products. This is …
    Incentivized
    Chose Recurly
    We have not tried any others like this
    Incentivized
    Chose Recurly
    Zoho Invoice is great, but it is not as comprehensive as Recurly.
    Incentivized
    Chose Recurly
    Ease of use but also its what was here when I got here. I think they are the easiest quickest choice in our market but I honestly do not have a lot of experience with their competitors. I think they are a decent choice but its possible better choices exist- but if they fit your …
    Incentivized
    Chose Recurly
    Recurly provides far superior recurring billing services. It allows for more sophisticated subscription setup than QuickBooks Online can provide. However, Recurly is not as skilled at invoice customization as QuickBooks Desktop Pro or QuickBooks Online. There is no ability …
    Incentivized
    Chose Recurly
    Recurly does a much better job at handling subscription payments than QuickBooks Online. We only use QuickBooks Online when we have a client who cannot pay via credit/debit card. In those cases, we send out automatic invoices via QuickBooks Online instead. 95% of our clients …
    Incentivized
    Chose Recurly
    Recurly offers a better and more robust API. Recurring billing is much more complex with Stripe than with Recurly. For small dollar amount transactions, Recurly typically makes more sense for our clients than Strip does.
    Incentivized
    Chose Recurly
    using it from legacy and liking it, as it does major jobs.
    Incentivized
    Chose Recurly
    Recurly has more flexibility for custom integrations with other platforms such as Klaviyo
    Incentivized
    Chose Recurly
    Recurly provided complete solution for our needs from the get go with ubscription statuses, renewals, upgrades and downgrades
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Recurly
    Likelihood to Recommend
    6.0
    (14 ratings)
    Likelihood to Renew
    7.5
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)