Redbooth is a project management solution built around workstream collaboration, advanced reporting, and enterprise-level communication. An online software, Redbooth helps teams organize everything from small tasks to large projects, at the desk or on the go.
$12
per month per user
Rocketlane
Score 9.7 out of 10
N/A
As per the information provided by the vendor, Rocketlane is
a platform specifically designed to cater to onboarding, implementation, and
professional services teams. The primary objective of this platform is to
enhance collaboration with customers, optimize project delivery efficiency, and
augment customer experience and accountability. Its target audience primarily
includes industries such as CS (Customer Success) and Professional Services. It
emphasizes its capability to expedite time-to…
I prefer Adobe connect, but it is cost-prohibitive. Microsoft Teams causes too many issues with other programs. WebEx I haven’t used in years, not sure what the current version is like. Redbooth seems to be a right balance of what we need at an affordable price. It would be …
Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great …
Redbooth is the best option in the market to manage your projects. It is one of the best in the project management market, and if you want to work as a professional you have to have professional tools. The constant updates of Redbooth make it the best option. Redbooth allows …
I learned about Redbooth via a client. It was a tool they introduced me to. I have used other project management tools but I find Redbooth to be user friendly.
The older one was no as good as Rocketlane because the User interface and UI are most important to use any software for the end user. Because more easy to understand, and easier to adapt the software. Thanks, Rocketplane I really like rocketplane because of its features and …
Rocketlane was extremely easy to stand up and get running. Both our internal teams and customers have been fans of the process so far. We had our first projects set up, with our Salesforce sync and white-labeled branding all live within the first week.
For our specific needs, Rocketlane fits the bill perfectly. It had just the right amount of features without it being overly complicated to teach the client. The pricing also worked out well: just pay monthly licenses per user.
Rocketlane is more robust for onboarding than monday.com with better customer interface. However, Rocketlane does not have some of the advanced features of ChurnZero or GUIDEcx. However, Rocketlane's pricing is aligned well with the features they offer.
It’s nice to be able just instantly to have a meeting. I open a session and can send off the link to anyone I need to attend. Pretty instantaneous. I can also schedule meetings in advance and send out notifications and invitations. I’m able to use the same link over and over, which is helpful too.
There is project management tracking from the start till the end (onboarding till hypercare). The bifurcation of project stages and pre-built templates is good; you can assign client tasks. Less appropriate: Raising tickets for developers because there is no escalation management option. Let’s say the developer didn’t reply in 24 hours for a high-priority task; this should be automatically escalated to their senior.
Status updates can be published, which can be seen by external stakeholders/clients even though they are not on Rocketlane or they have not taken Rocketlane subscriptions.
Timesheets can be easily tracked through which resource utilization can be planned.
Redbooth, in my opinion, blows all of these out of the water. But, its workflow was best for our company and the way we work. Not to say Basecamp or Asana are bad by any means, but the way that Redbooth works and how we think mesh really well together. I think all have great offerings but nothing seems as intuitive or extensive as Redbooth. They really push to create the best environment that is beautiful, and easy to use.
As an admin and end-user, Rocketlane has saved me at least four hours of work every week. Multiply that across the entire team, and we're saving two full days of work by removing all the manual tasks.