Redmine vs. WorkHub Tasks

It is a tool that does not is only for this use but with its great power of integration with other tools, we realized that in one solution we could cover many solutions. For instance, it is very well suited for git integration. Besides that, the quality team can assign tasks to the corresponding department. Maybe it is not very appropriate for very large and complex projects, where deeper monitoring of human resources, task deliverables, and deadlines is necessary.

Incentivized

The fact that WorkhHub Tasks is so highly configurable is its best feature. Your own fields, requirements, products, workflows, etc., are simple to set up. I used to work with two different help desk software programs before switching to WorkHub Tasks. It is by far the most effective program we've ever used, especially considering how cheap it is compared to more expensive programs.

• Easy to upgrade and or change to your own particular use-cases.
• Straightforward set-up and easy to create custom fields and workflows.
• Communication between multiple teams.
• Track multiple sprints through their chart views.
• Keep a historical record of changes done to instances.

Incentivized

• The chat feature allows us to have real-time conversations with customers
• It helps us to resolve customer issues more quickly.
• WorkHub Tasks make it possible for the team to raise customer satisfaction

• The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
• It's not particularly designed to support agile-based project management methodologies such as Scrum.

Incentivized

• After the projects are finished, there should be a mechanism to sort them.
• Search by username ought to be available.
• There should be a project-based sorting.

Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.

Incentivized

Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.

Incentivized

Redmine is much for granular than Trello. The detail and record tracking in Redmine can't really be compared to that in Trello. While they can both track things and there is a record of changes... Redmine is more detailed and more geared toward long term projects where Trello is great for short terms notes and tasks.

Incentivized

Asana is a tool that we have used and is closely related to WorkHub Tasks. It is also a ticket-generated tool for project management but we have only used it for some of our running projects. Asana is well suited for internal communication and project management, but on a larger scale, WorkHub Tasks is good and my preference.

• The "free" bit definitely has a nice impact on ROI. Granted, there are other factors, but not shelling out a ton of cash at the outset is definitely a plus.
• Once everyone gets into the flow of things, Redmine quickly becomes a huge factor in ensuring proper communication and quality in projects. Having everything centrally located reduces the time and effort needed to gather necessary information to proceed forward.

Incentivized

• Intelligent query handling due to relative task assignment
• Smart instead of the hard work enables using resources on other tasks
• customer retention has gone up significantly