ReleaseIQ vs. ServiceNow DevOps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ReleaseIQ
Score 8.5 out of 10
N/A
ReleaseIQ.io, headquartered in Santa Clara, aims to enable organizations to deliver traditional and cloud native applications, transforming and automating the software release process with their Enterprise DevOps Automation Platform. ReleaseIQ.io supports Enterprises with their goal of obtaining fast and reliable software delivery and addresses the imminent need for end-to-end transparency in software delivery processes integral to an Enterprises’ growth and performance.N/A
ServiceNow DevOps
Score 7.7 out of 10
N/A
ServiceNow DevOps is designed to reduce friction between IT operations and development. This DevOps tool allows businesses to minimize risk while scaling DevOps initiatives.N/A
Pricing
ReleaseIQServiceNow DevOps
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ReleaseIQServiceNow DevOps
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ReleaseIQServiceNow DevOps
Considered Both Products
ReleaseIQ
Chose ReleaseIQ
We've tried to compile our pdf's using adobe acrobat, and it works as well, just very pricey. Hard to initially set up without a professional.
Chose ReleaseIQ
We were already using Jenkins for our release and deployment process. However, it has become a tedious task to manage the growing releases to the end customer and hence choose to go with ReleaseIQ.
ServiceNow DevOps
Chose ServiceNow DevOps
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Chose ServiceNow DevOps
I think both pieces of software have their positives and negatives. In some ways I preferred ATOS as it had a lot more complex options for selecting what you were looking for, however, I found it more difficult to navigate. ServiceNow DevOps has felt a lot cleaner to move …
Chose ServiceNow DevOps
As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through …
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User Ratings
ReleaseIQServiceNow DevOps
Likelihood to Recommend
8.5
(0 ratings)
9.0
(0 ratings)
User Testimonials
ReleaseIQServiceNow DevOps
Likelihood to Recommend
It gives us a detailed status of our projects, from planning to programming. Helps maintain all files in one location that are easy to share with the firm on a cloud base.
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Well suited to plan and apply any applications using the DevOps technology. The application keeps track of all the different stages of an application built and provides adequate support.
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Pros
  • East to use.
  • Easy to merge different programs.
  • Easy to share files with coworkers.
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  • Knowledge base is central to all internal and external.
  • Easy to add articles to the KB.
  • The ticketing system is central to all internal and external.
  • The ticketing system is easy to use.
  • The ticketing system makes it easy to ticketing data for analysis.
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Cons
  • Documents
  • Community support.
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  • I'd like to see more interaction with email. Once a ticket is closed I'd like to have an email come to me automatically and just be able to click on something to effectively close the ticket in ServiceNow DevOps after providing closing details
  • I'd like in certain exceptions to be able to open tickets with time in past.
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Alternatives Considered
We were already using Jenkins for our release and deployment process. However, it has become a tedious task to manage the growing releases to the end customer and hence choose to go with ReleaseIQ.
Read full review
ServiceNow DevOps is easier to use and understand, and we can manage everything in comparatively less amount of time. It's very user-friendly. Tracking activities and ticket creation is a lot better in ServiceNow DevOps
Read full review
Return on Investment
  • Easy to manage.
  • Dashboard helps a lot.
  • Little overhead of maintenance.
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  • Cohesive and efficient communication.
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