Relias Learning Management System vs. TestInvite

Good for an organization who are in health care and in ABA. Not so good everyone else. There are courses specific to the industry, however, the glitches and the lack of support from the customer service staff makes it hard to recommend the product.

Incentivized

Very supportive, evolved quickly, had a markedly more advanced experience with them from the first year we collaborated to the second as they were very open to suggestions and agile in making improvements according to our feedback. Very patient with our constant contacting and extremely congenial when handling challenging situations. As mentioned in the suggested improvements, a more modernized look and feel to the user interface would add much value to the experience.

• The gamification elements are fun, and our staff enjoys decorating their crests.
• The ability to personalize our reminders ensures that compliance stays top-of-mind.
• User-friendly doesn't do it justice - zero training is needed on how to use the system because it's so intuitive!

Incentivized

• Very responsive to my questions and wants to make sure customers needs are met
• In my experience, invested in their customer needs and do what they can to meet extraneous demands
• In my opinion, easy to navigate tool and software

Incentivized

• The UI needs to be modernized and more user-friendly for non-technical individuals.
• Courses need to be updated with more engaging content. Extremely painful to read the course materials for hour long.
• The platform can be upgraded to increase speed and navigation.

Incentivized

• The platform itself is constantly being updated and streamlined to reduce bugs and increase ease of use for the user. This area constantly needs improvement for any company.
• Compatibility across devices. Users sometimes have difficulties using the service on mobile devices.
• A mobile application could be a way to improve the user interface.

RMLS have become an important component of our agency's support systems. It provides consistent context for education and trainings as well as being flexible to allow staff to access it on their time. We have found many of the content sessions to be very useful for staff development and supportive of our overall agency goals and strategies.

Incentivized

I enjoy the ease of setup. It has a large course library and selection filter to choose by
profession and/or module type. Even though it has a generic user
interface and navigating tools, but it gets the job done. It offers the
basic and simple delivery, tracking, and reporting.

Incentivized

It's easy to use.

Relias staff has been accommodating whenever support is needed. When Relias staff are at booths at conferences, they also engage very positively and are available for support. It seems as if the Relias staff really care about the work they do and the product they offer.

Incentivized

This is the most appreciated part of working with Test Invite over the last 2 years. Support was always timely, congenial, effective, and never challenging in terms of response rate or quality of reaction. Our counterpart on the Test Invite side has practically become a member of our team, as they are always extremely involved and ready to provide value while becoming very clear on our needs.

It was very easy to implement. It's cloud based, so the most difficult part was getting users loaded.

Incentivized

Relias has significantly more and higher quality training courses and video offerings than any competitor in the space. At the end of the day, it's about the caregivers receiving as much information they can to be successful.

I selected Test Invite because it was the only provider I found whose question format types and customization options fully allowed us to digitalize our placement tests and conduct them online. The availability of video and audio options in questions is a clear advantage.

• We've been able to save money on purchasing outside trainings from vendors
• We've been able to retain our supervisors and managers because we can provide them in-depth, company specific training through the platform
• We've reduce labor hours to hold in person trainings and instead push trainings out through Relias Learning Management System wherever appropriate

Incentivized

• Its cheaper than any other software.