TrustRadius

RemoteView vs. SupremeViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RemoteView
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
RemoteView provides a way to remotely access and control remote PCs and mobile devices, from anywhere in the world. RemoteView is a service that lets users remotely access computers and mobile devices through an internet connection, regardless of time and place. The user can control computers and mobile devices by installing the agent on remote computers, Android devices, and servers. Group device and users Mass device control Record…
$3.99
per month device
SupremeViewer
Score 8.9 out of 10
N/A
SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is…
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Pricing
RemoteViewSupremeViewer
Editions & Modules
RemoteView Standard
$3.99
per month device
RemoteView Enterprise
$6.50
per month per device
RemoteView Server
From $20000+
one-time fee per installation
Free
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Enterprise
Contact Sales
Designed for enterprise customers (large companies with more than 20 employees and revenue more than $5 million).
Offerings
Pricing Offerings
RemoteViewSupremeViewer
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details** RemoteView Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.—
More Pricing Information
Community Pulse
RemoteViewSupremeViewer
Considered Both Products
RemoteView
Verified User
Anonymous
Chose RemoteView
Teamviewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if Teamviewer is still used …
SupremeViewer
Verified User
Anonymous
Chose SupremeViewer
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind …
Features
RemoteViewSupremeViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
RemoteView
9.8
Ratings
19% above category average
SupremeViewer
9.1
Ratings
11% above category average
Screen sharing10.00 Ratings9.10 Ratings
File transfer10.00 Ratings9.10 Ratings
Instant message10.00 Ratings9.00 Ratings
Over-the-Internet remote session10.00 Ratings9.10 Ratings
Initiate remote control from mobile10.00 Ratings00 Ratings
Remote management of servers & workstations10.00 Ratings00 Ratings
Session record10.00 Ratings00 Ratings
Annotations9.00 Ratings00 Ratings
Monitoring and Alerts9.00 Ratings00 Ratings
Multi-platform remote control10.00 Ratings00 Ratings
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Medium-sized Companies
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Enterprises
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User Ratings
RemoteViewSupremeViewer
Likelihood to Recommend
10.0
(0 ratings)
8.9
(0 ratings)
User Testimonials
RemoteViewSupremeViewer
Likelihood to Recommend
RemoteView is a technical customer success expert's dream. It allows us to remotely view, gain access, and control/modify a device that we do not have physical access to. On customer calls, we are able to log into the customers' Google admin console and help correct some issues on the client side, which leads to higher customer satisfaction when working with our company. RemoteView removes the necessity to be on-site with the user and their device and greatly increases our output.
Verified User
Anonymous
Read full review
It is perfect when a user needs assistance with installing and configuring a complex software on their computer. With SupremeViewer we can remotely connect to user's system, guide them through the installation process and configuring software settings as needed. This ensures that the software is set up correctly and reduces the likelihood of errors or misconfigurations .
Verified User
Anonymous
Read full review
Pros
  • Smoother control/access
  • Ability to control smartphones, tablets, laptops, desktops
  • Works with multiple browser options (Chrome, Firefox, Edge, Safari)
Verified User
Anonymous
Read full review
  • Remote assistance and remote control.
  • File Transferring
  • Simple to use
  • Easy installation
  • Run only option without installation
VZ
Vivian Zilberth
System Administrator
Read full review
Cons
  • Latency is much better than previous versions of RemoteView, but could always use some improvements
Verified User
Anonymous
Read full review
  • Remote File Printing
Verified User
Anonymous
Read full review
Alternatives Considered
TeamViewer had issues in the past with latency, and for that reason, we switched over to RemoteView. It seems quite clear now that RemoteView has the strongest feature set in this space, and has greatly corrected the latency issues. I am not sure if TeamViewer is still used today, but we are very happy with the feature set that RemoteView offers our company. We are able to improve our ROI based on the features we get from this software.
Verified User
Anonymous
Read full review
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.
Verified User
Anonymous
Read full review
Return on Investment
  • Allows us to support our customers/users who are not physically on-site
  • Increases our ability to support customers, regardless of where they are
  • Customer satisfaction is greatly improved due to quality of support delivered
Verified User
Anonymous
Read full review
  • SupremeViewer has resulted in faster customer service and more orders being taken.
Verified User
Anonymous
Read full review
ScreenShots

RemoteView Screenshots

Screenshot of Smart work from anywhere.Screenshot of Support from a browser.Screenshot of 3 types of deployment.Screenshot of Plenty of advanced features.Screenshot of Control from or to a mobile device.Screenshot of Applicable to various fields.

SupremeViewer Screenshots

Screenshot of SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.Screenshot of the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.Screenshot of an active remote session in SupremeViewer.Screenshot of SupremeViewer - active remote session.