ReportGarden vs. TrackMaven

ReportGarden has been fantastic for us, as a smaller agency, when we need an affordable tool for multiple, smaller clients who are on many different platforms and need to report on all of our metrics, across all tactics, for a holistic picture. ReportGarden has also been easy-to-use for our newer employees, with its simplified platform layout and tools.

Incentivized

If your brand is looking for understanding competitors and normalizing data across disparate follower counts/footprint size, Trackmaven is great. Users need to understand the power of Boolean logic. TrackMaven needs dedicated users and time spent in building reports in order to understand how to use it.

Incentivized

• Reporting for Google Analytics, Adwords, Facebook Ads, and other ad channels.
• Provides you with a dashboard for clients to login to their own accounts.
• Automated reporting set to schedules with manageable report templates.

Incentivized

• Tagging and filtering features in the real time activity feed
• Customizable email alerts when our content or the content of others go viral.
• Visualizer provides a bar, line or area graph that can easily be exported as a CSV, JPG, PDF or SVG.

• ReportGarden is sometimes too simplistic, and doesn't allow you to get down into the details as much as you might need to for more sophisticated clients.
• Sometimes we've had issues with getting all of our separate platforms/campaigns to work together in reporting.
• It would be great if there were different levels to ReportGarden that would allow for more sophisticated agencies to buy into higher-level, more detailed reporting tools.

Incentivized

• For the foreseeable future. TrackMaven is focused on measuring social sharing. We wish it also captured information about pageviews and monthly unique visitors -- the kind of data that lives inside Google Analytics -- or integrated it through an API. It would be exceptionally helpful not just to have all those metrics in one place, but also to easily measure correlations between them.

More than likely, yes. This is a company with people I trust that offer an exceptional product.

Kissmetrics offers a great product, but it can also be painfully expensive. We love the product they're able to provide, but when it came to overhead costs, it didn't make sense for us. ReportGarden is far less expensive and seems to deliver more value, so the decision to go with them was pretty easy. We've upgraded tiers to accommodate more clients a few times and still pay less than Kissmetrics' bottom tier.

Incentivized

I inherited TrackMaven, as it was already being used when I started working here, but I really like it! It's much easier to use and has an incredibly fast learning curve so I feel like I'm using all of the features of the tool right away. The customer support team is very helpful and works hard to make sure that you are really using the product to its full capabilities, rather than just scratching the surface

• Saved hours because we used to do manual reporting.

Incentivized

• Paid Search & Social - TrackMaven has given us the ability to develop smarter social advertising and reach our audience with the right messages
• Account Analytics - the account overview we receive in TrackMaven of our own social media accounts is duplicative of what we already get through other software
• Funnel Analysis - If we can better see which efforts are paying off with leads, at a granular level, we can use our social spend budget more wisely