TrustRadius: an HG Insights company

Qualtrics XM for Strategy and Research vs. Reputation.com

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Qualtrics

    Score7.1 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Reputation.com

    Score7 out of 10
    N/AReputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
    Pricing
    QualtricsReputation.com
    Editions & Modules
    Research Core 1
    1,500
    per user/per year
    No answers on this topic
    Offerings
    Pricing Offerings
    QualtricsReputation.com
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    QualtricsReputation.com
    Considered Both Products
    Qualtrics
    No answer on this topic
    Reputation.com, Inc
    Chose Reputation.com
    We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    QualtricsReputation.com
    Likelihood to Recommend
    3.9
    (169 ratings)
    8.9
    (8 ratings)
    Likelihood to Renew
    9.4
    (41 ratings)
    -
    (0 ratings)
    Usability
    2.5
    (20 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.6
    (21 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)