Reputation.com vs. SocialPilot Reviews

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Reputation.com
Score 7.0 out of 10
N/A
Reputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
SocialPilot Reviews
Score 0.0 out of 10
N/A
SocialPilot review management software empowers businesses to monitor, respond to, and analyze customer reviews across platforms, streamlining the online reputation management process. Designed for small to medium-sized businesses, agencies, and multi-location brands, it offers a centralized dashboard for easy review tracking and real-time responses. Key Features: Automated Review Monitoring: Consolidate reviews from multiple platforms in one place. Response…N/A
Pricing
Reputation.comSocialPilot Reviews
Editions & Modules
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Offerings
Pricing Offerings
Reputation.comSocialPilot Reviews
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Reputation.comSocialPilot Reviews
Considered Both Products
Reputation.com
Chose Reputation.com
Reputation.com is better in my opinion as they have been in business longer and get it right everytime for us. Reputation.com make it easy for our employees to recieve review alerts and respond in a timely manner quick and efficiently. Reputaion.com's cutsomer service is great …
Chose Reputation.com
Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to …
Chose Reputation.com
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
Chose Reputation.com
We used Naked Lime and Digital Airstrike prior to using Reputation and found Reputation's dashboard and overall UI to be much friendlier and easier to use across multiple staff members and management team members. Their streamline process of review platforms and online listings …
Chose Reputation.com
Reputation's dashboard is very easily accessible and user-friendly. They are always quick on each review where Podium was not.
SocialPilot Reviews

No answer on this topic

Best Alternatives
Reputation.comSocialPilot Reviews
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User Ratings
Reputation.comSocialPilot Reviews
Likelihood to Recommend
8.9
(0 ratings)
-
(0 ratings)
User Testimonials
Reputation.comSocialPilot Reviews
Likelihood to Recommend
Please read the previous section that I typed out all of the specific scenarios where reputation has drastically increased our overall reputation score with their very close to detail attention to every customer.
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Pros
  • Streamlines reviews across multiple platforms
  • Makes answering reviews/surveys easy across multiple platforms
  • Assists with management of consistent information across online listings
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Cons
  • Price is a little high
  • Tools that tell you the best time to schedule your posts
  • Easier to read word tornado
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Alternatives Considered
We have considered other vendors at contract renewal but decided to stay with Reputation.com because it meets our current and projected needs and is priced competitively.
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Return on Investment
  • only positive impact showing we respond to our customers reviews
  • responding to negative reviews helps us greatly
  • good return on investment
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ScreenShots