Research Logix vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Research Logix | N/A | N/A | Research Logix is a research administration and researcher focused customer relationship management (CRM) system, from Adminformatics headquartered in Greenville, South Carolina. Outside of the traditional CRM, instead of generating leads for sales, it is focused on tracking and analysis of research related information including Trainee Career Tracking, Publications, Research Related Funding, and Researcher profile management. Research Logix assists… | N/A |
Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Research Logix | Zendesk Sell | |
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| Likelihood to Recommend | - | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 8.9 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | - | 8.8 |
| Online Training | - | 7.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |