ResellerRatings vs. SmileBack
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ResellerRatings | Score9 out of 10 | N/A | ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are… | N/A |
 SmileBack | Score10 out of 10 | N/A | SmileBack is a customer feedback system designed for MSPs and helpdesks and focused exclusively on customer satisfaction, from ConnectWise. Their CSAT, NPS and reporting toolsare designed to empower users to drive businesses by making feedback abundant and actionable. With knowledge that customer satisfaction is the #1-indicator of success for MSPs and helpdesks, SmileBack boasts expertise in the space. They state their products will not only dramatically increase the amount of… | N/A |
| ResellerRatings | SmileBack | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| ResellerRatings | SmileBack | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Usability | - | 10.0 |
| Support Rating | 9.5 | 9.3 |