| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 ResellerRatings | Score9 out of 10 | N/A | ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are… | N/A |
 Trustpilot | Score5.9 out of 10 | N/A | Trustpilot, headquartered in Copenhagen, offers their customer review platform to help businesses gather more online reviews and merge their online profile with feedback from their top customers and bring customer reviews to other high visibility platforms (e.g. Google). | $259 per month per domain |
| ResellerRatings | Trustpilot | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ResellerRatings | Trustpilot | |
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| Considered Both Products | Chose ResellerRatings We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service). Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose ResellerRatings Trustpilot is a bit of a cluttered environment and offers a limited way to contact your customers. It's sort of one of those outlying review sites that you need to check every couple of days for potential customer issues. Reseller's platform blows them out of the water and is … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| ResellerRatings | Trustpilot | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 2.6 |
| Likelihood to Renew | - | 8.0 |
| Support Rating | 9.5 | 8.7 |
