TrustRadius

Respondent.io vs. User Interviews

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Respondent.io
Score 9.0 out of 10
N/A
Respondent.io is a marketplace for sourcing business professionals for in-depth research interviews, or used to recruit B2B and B2C research participants for studies, as well as screen, schedule & pay research participants.
$39
billed at completed research per B2C credit
User Interviews
Score 8.2 out of 10
N/A
User Interviews offers a research platform to provide users a source of truth for participant management. The solution can be used to automate recruiting, scheduling, and contacting research participants. Users can choose to automatically distribute incentives in a selected amount, and participants can redeem their reward in the form of dozens of digital gift cards.
$3,000
per year
Pricing
Respondent.ioUser Interviews
Editions & Modules
Pay As You Go - B2C
$39
billed at completed research per B2C credit
Pay As You Go - B2B
$65
billed at research completion per B2B credit
Basic - B2C
$1,980
per year 60 B2C credits per year
Basic - B2B
$3,300
per year 60 B2B credits per year
Advanced - B2C
$3,600
per year 150 B2C credits per year
Advanced - B2B
$6,000
per year 150 B2B credits per year
Recruit - Pay as you Go
$45 (B2C) or $90 (B2B)
per session
Recruit - Starter
$2100 (B2C) or $4200 (B2B)
per year
Research Hub - Essential
$3000
per year
Recruit - Essential
$3900 (B2C) or $7800 (B2B)
per year
Offerings
Pricing Offerings
Respondent.ioUser Interviews
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Respondent.ioUser Interviews
Considered Both Products
Respondent.io
Verified User
Anonymous
Chose Respondent.io
We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
User Interviews
Kamila Boudová | TrustRadius Reviewer
Kamila Boudová
User Researcher
Chose User Interviews
User Testing:
- UI has the great feature of double screening that you can really select your participants based on the research requirements and they are not approved automatically.
Therefore not every question in the screener needs to be filtering.
Features
Respondent.ioUser Interviews
Market Research
Comparison of Market Research features of Product A and Product B
Respondent.io
9.0
Ratings
22% above category average
User Interviews
-
Ratings
Consumer Feedback9.00 Ratings00 Ratings
Best Alternatives
Respondent.ioUser Interviews
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Medium-sized Companies
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Score 8.4 out of 10
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Score 8.4 out of 10
Enterprises
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Score 8.4 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
Respondent.ioUser Interviews
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
User Testimonials
Respondent.ioUser Interviews
Likelihood to Recommend
It is great for participant recruitment on go-pay basis. Perfect for smaller companies and UX teams. but larger companies and teams might want to look into other solutions that could be used at scale
Verified User
Anonymous
Read full review
Good: - When one needs to recruit participants for User research fast. It’s particularly fast when someone doesn’t need niche sample - bad: - n/a (it’s difficult for me to say when I’m using it for 3 years with multiple clients and I’m a researcher. User interview does what I need)
Kamila Boudová | TrustRadius Reviewer
Kamila Boudová
User Researcher
Read full review
Pros
  • Recruitment
  • Option to cherry pick participants
  • Easy to use
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • Adding customer meeting links
  • custom consent
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
We use Respondent.io as a supplementary tool on a go-pay basis. It offers us another channel to recruit participants to explore different financial topics.
Verified User
Anonymous
Read full review
User Testing: - UI has the great feature of double screening that you can really select your participants based on the research requirements and they are not approved automatically.
Therefore not every question in the screener needs to be filtering.
Kamila Boudová | TrustRadius Reviewer
Kamila Boudová
User Researcher
Read full review
Return on Investment
  • Time to market
  • Better user experience
  • Product market fit
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots