Retail Pro vs. Square for Retail

It will suit simple small size businesses like mom and pop shops. For a mid-sized retail company with more than 100 stores, it runs way too slow and lacks a lot of functions.

Incentivized

Square for retail is great to use alongside WooCommerce to accept credit card payments on your e-commerce website.

Square for Retail works with a very easy to use card scanner that works with your phone, so it is great if you are selling items at an event like a conference, a farmers market, or an art fair. It is very easy and useful for the small business person who wants easy credit card processing either in person or online.

Incentivized

• Stable and reliable (we never faced any issue with the data).
• Handling promotions is easy.
• Easy reports.
• Retail Pro's support network is strong. We get support in all the regions.

• Point of sale transactions
• Ease of use and convenient payment method for customers
• Receipts and transaction records for the business and customers
• Multiple ways to pay
• Fair transaction fees

Incentivized

• Always crashes. Runs very slow. Part of this is because it does not fit the size of our company anymore.
• Lack of capability to integrate with accounting software. We have to use Access tool to pull sales journal data from Retail Pro, then import to our accounting software.
• The interface looks very out of date.

Incentivized

• This may just be me, but I want some additional customizations for our biggest annual fundraiser, so that we can differentiate between donations, chance drawings, etc.

Incentivized

First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.

Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.

N/A. I wish we could switch to other products.

Incentivized

Square for Retail offers just about everything that the competitors offered, and does so with a more attractive, all-inclusive package. We chose Square for Retail due to the myriad of plugins available, from Dashboard to Appointments, to Estimates and Invoicing, Square for Retail provides just about everything we could hope for, with a predictable, and reasonable bill attached. From the predictability of our period's processing fees to the flexibility of the software and all of [its] possible plugins, Square for Retail was the obvious winner.

Incentivized

• It decreased the home office's efficiency because it runs too slow and always crashes.
• At the store level, it causes cash over short/duplicate charge issues when it crashes.
• For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.

Incentivized

• Simplicity: Integration of appointment management and billing
• Time saving: Quick management of billable services
• Time Management: Integration of Google calendar and customer-facing appointment calendar

Incentivized