TrustRadius

Retention.com vs. Wunderkind

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Retention.com
Score 8.7 out of 10
N/A
Retention.com is a Shopify e-commerce solution for increasing conversions, by aiming to eliminate shopping cart abandonment. The identity resolution platform is used to capture the emails of up to 30% of anonymous store visitors and send them abandonment flows.N/A
Wunderkind
Score 2.6 out of 10
N/A
Wunderkind (formerly BounceX) is presented as a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels. The vendor states digital businesses use Wunderkind to remember who site visitors are, allowing them to deliver high-converting, one-to-one messages on websites, through emails and texts, and in ads at scale.N/A
Pricing
Retention.comWunderkind
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Retention.comWunderkind
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Retention.comWunderkind
Considered Both Products
Retention.com

No answer on this topic

Wunderkind
Verified User
Anonymous
Chose Wunderkind
We've used both Emarsys and Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.
Phil Irvine | TrustRadius Reviewer
Phil Irvine
Director CRM
Chose Wunderkind
We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
Best Alternatives
Retention.comWunderkind
Small Businesses
Lead Forensics
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Score 9.4 out of 10
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Score 9.4 out of 10
Medium-sized Companies
Lead Forensics
Lead Forensics
Score 9.4 out of 10
Lead Forensics
Lead Forensics
Score 9.4 out of 10
Enterprises
Treasure Data
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Score 9.0 out of 10
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Treasure Data
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Retention.comWunderkind
Likelihood to Recommend
-
(0 ratings)
1.7
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(0 ratings)
User Testimonials
Retention.comWunderkind
Likelihood to Recommend
No answers on this topic
BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Collect email addresses
  • Identify visitors across device and channel
  • Impact consumer behavior via email and browser push
  • Reduce exit rate on site
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • Flexibility with iterating versions of behavioral email sequences - currently running into some issues with emails being inflexible when we think we have room to grow
  • Designing emails within brand standards
  • Identifying new areas for intent nurturing and improvement without making a site seem too cluttered
Verified User
Anonymous
Read full review
Support Rating
No answers on this topic
Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
LL
Laura LeMond
CEO (Chief Executive Officer)
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Alternatives Considered
No answers on this topic
We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
Phil Irvine | TrustRadius Reviewer
Phil Irvine
Director CRM
Read full review
Return on Investment
No answers on this topic
  • Loss substantial amount in estimated revenue from Black Friday sale issues
  • Loss substantial amount in brand equity due to Black Friday sale issues
Verified User
Anonymous
Read full review
ScreenShots