TrustRadius: an HG Insights company

REVE Chat vs. SnapEngage

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    REVE Chat

    Score10 out of 10
    N/AREVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto…

    $12

    per license per month

    SnapEngage

    Score7.5 out of 10
    N/ASnapEngage can be installed on any website and is designed for companies of any size. Sales and Support teams can chat with company website visitors while they browse and offer assistance in real time. This solution includes a "Call Me" feature to incorporate voice and text communication in one bundle. SnapEngage's real-time integration with CRM platforms and Help Desk automatically creates new leads or support cases when visitors request help from the company website. Chat transcripts are…

    $60

    per month

    Pricing
    REVE ChatSnapEngage
    Editions & Modules
    Standard
    $12
    per license per month
    Advanced
    $20
    per license per month
    Business
    60/month
    includes 4 agents licenses
    Plus
    140/month
    includes 8 agent licenses, premium integrations
    Premier
    420/month
    includes 16 agent licenses, premium integrations, advanced features
    Offerings
    Pricing Offerings
    REVE ChatSnapEngage
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$12 per license per monthNo setup fee
    Additional Details—Enterprise plans are also available and are custom tailored to the business' specific needs.
    More Pricing Information
    User Ratings
    REVE ChatSnapEngage
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.5
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)