REVE Chat vs. Sprinklr Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
REVE Chat | Score10 out of 10 | N/A | REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform. REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto… | $12 per license per month |
Sprinklr Service | Score8.5 out of 10 | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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| Entry-level Setup Fee | $12 per license per month | Optional | ||||||||||||||
| Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
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| REVE Chat | Sprinklr Service | |
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| Likelihood to Recommend | 10.0 | 9.0 |
| Likelihood to Renew | - | 7.5 |
| Usability | - | 9.0 |
| Availability | - | 9.9 |
| Performance | - | 9.9 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 9.0 |