Revel Systems vs. STORIS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Revel Systems
Score 8.3 out of 10
N/A
Revel Systems, from the company of the same name headquartered in San Francisco, is a point of sale (POS) system for restaurants, bars, and related businesses (e.g. bakeries, wineries, etc) which can be extended to provide workforce management, menu and table management, and also a customer loyalty program.
$99
*per month
STORIS
Score 9.0 out of 10
N/A
STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.N/A
Pricing
Revel SystemsSTORIS
Editions & Modules
POS software cost
$99
*per month
No answers on this topic
Offerings
Pricing Offerings
Revel SystemsSTORIS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.Pricing is available on request.
More Pricing Information
Community Pulse
Revel SystemsSTORIS
User Ratings
Revel SystemsSTORIS
Likelihood to Recommend
9.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
9.0
(0 ratings)
-
(0 ratings)
Usability
7.0
(0 ratings)
8.2
(0 ratings)
Support Rating
10.0
(0 ratings)
8.2
(0 ratings)
Implementation Rating
7.0
(0 ratings)
-
(0 ratings)
User Testimonials
Revel SystemsSTORIS
Likelihood to Recommend
When we first started looking at Revel Systems they were more restaurant friendly but they have adapted very well to our retail needs. This system is very easy to operate and maintain, from the POS to the management console. We are able to monitor and run reports for all three of our locations from one URL.
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Inter-store Transfers and Inventories have always been an issue, and this program will let you know that something isn't completed and or processed correctly. The ability to set the security levels of staff is a major plus for our business, from Management to RSA's we can allow what information we want them to have. RSA's love the instant feedback of the program from tracking sales and commissions to responding to an incorrect sales order. The system doesn't allow you to forget there may be a problem, which is key to ensuring accuracy of your processes and procedures.
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Pros
  • Flexibility - the amount of customization that we tailored to our restaurant is unmatched in the iPad market.
  • Online integration - One interface to update all menus.
  • Take Out/Delivery/Sit In - able to modify orders as necessary, simple function yet unbeatable.
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  • Inventory Control is an important factor. STORIS does a good job of tracking inventory from the order being placed with the vendor to the merchandise being delivered to the customer.
  • The Sales module provides extensive information pertaining to each purchase from the customer. The comments section of this module, as well as all other modules, is very useful to determine what actions were taken for each sale, along with dates and times of every occurrence.
  • The Report Builder is an excellent tool to create customized reports relevant to our business' way of obtaining information.
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Cons
  • More flexible use of discounts and coupons
  • More personal dedicated customer service which they went away from and went to general support even though we still pay for elevated customer service access.
  • Updates do not always function properly
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  • Would like to see a more "out of the box" user friendly set up for smaller companies that don't have IT.
  • Would like to see a built reporting package that companies can expand on.
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Likelihood to Renew
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
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No answers on this topic
Usability
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
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This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
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Support Rating
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
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All support staff are professional, courteous, and genuinely interested in helping
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Implementation Rating
Not for this one
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No answers on this topic
Alternatives Considered
Revel Systems has a much more intuitive user interface and reporting suite than Micros, which was our previous POS system. It's also more equipped to handle multiple types of service than something like Square. We ultimately went with Revel because of the inventory tracking function. We thought it stacked up better against its competitors.
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We used a similar POS system for 35 years, and it worked quite well for a long time. However, the base technology did not keep up with the changing times, and any updates to the software were slow and expensive. In considering a new solution, we looked at several other companies that had very similar offerings, but felt that STORIS was the most technologically advanced, and had the most to offer.
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Return on Investment
  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
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  • I have worked with Storis in 3 retailers now. In all cases, it has scaled beautifully to allow the companies to grow.
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ScreenShots

STORIS Screenshots

Screenshot of Point of SaleScreenshot of STORIS NextGen TechnologyScreenshot of STORIS NextGen Shopping CartScreenshot of STORIS NextGen Product DetailsScreenshot of STORIS NextGen OpportunityScreenshot of STORIS APIs