A review management platform for customer-first software and digital companies. By sending an NPS, CSAT, or Star rating survey to customers, Reviewflowz is able to collect and distribute the feedback internally using Slack or Zapier. Users can then ask for a public review. The software helps to increase a company's review collection rate, and gather more qualitative feedback. Users can also reply directly to reviews from Reviewflowz, or from Slack with smart access management rules. An…
$15
per month per review profile
Zuberance
Score 9.1 out of 10
N/A
Zuberance headquartered in San Carlos offers a customer advocacy software platform supporting customer testimonials and reviews, advocate leads and referrals, and community advocacy for supplying a knowledgebase with brand advocate story.
For feature updates and roadmaps, Zuberance is better than intuitive. It is easier to use, set up, and administer Zuberance. It has many bugs. The reporting can be a bit hard to understand and has limitations. Bazaarvoice is not as efficient as Zuberance, it has a delay when a …
Great platform to use to engage and [communicate] your advocates. Zuberance is the right partner for you if you're right to comment to customers. Zuberance does the heavy lifting, it's on you to figure out your goals and needs as you know [the] customers and work it in the best.
It's very tough to find issues or downsides with Zuberance. It's priced exactly right and is super user-friendly. Smaller companies might have difficulty with it though.
Zuberance has its own network segmentation section, and this can be integrated with online sales services, so working with community content from other sales-based platforms is possible.
Zuberance is a capable service to cover market segmentation processes and to work with referral tracking tools in case you need to monitor old sales results or split them by employee.
For feature updates and roadmaps, Zuberance is better than intuitive. It is easier to use, set up, and administer Zuberance. It has many bugs. The reporting can be a bit hard to understand and has limitations. bazaarvoice is not as efficient as Zuberance, it has a delay when a customer sent a notification (question, review, etc). It is a bit more pricy. The system loads slowly and as result navigation can be cumbersome and there aren't many remarketing tools available in bazaarvoice.