Reviewsnap vs. SilkRoad Performance

Quick adaption came from the ease of use and that is why I would recommend it. If you need more robust cascading goal capabilities you might have to work at it

Incentivized

No, we just had a bad experience unfortunately.

Incentivized

• Trigger automatic reminders for review completion.
• Organize feedback in specific areas of focus.
• Quickly view team members that are due for review. Great UX.

Incentivized

• Unfortunately our experience was very poor, so I don't have anything for what they do "particularly" well.

Incentivized

• We've experienced challenges beginning new review cycles without old cycles not being closed out
• The UI is OK, but nothing special (a new version has been released, but we've not upgraded yet)
• We currently don't have any sort of integration between ReviewSnap and our payroll system for hires/terms. I'm not sure if this is possible or not but wasn't discussed when we implemented it.

Incentivized

• Transparency about the capabilities of their system. We would have never chosen WingSpan had we had a clear picture of the limitations of their system.
• Ease of use - as an administrator we found it to be difficult to work with. Of course, improvements may have been made in this area since we used it last.
• The user interface could use some updating.

Incentivized

Reviewsnap has been comparable to most the systems I've used in the past. I wouldn't say that one of the systems I've used and mentioned above sticks out far above or below the others.

Incentivized

We used Cvent following our WingSpan experience. It worked out much better and had more capability than WingSpan.

Incentivized

• It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
• The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
• Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.

Incentivized

• I feel it set us back a bit, and also caused us to lose credibility with our management team after it turned out to be a "failed experiment."
• We have gone back to a manual system of doing goal setting that works better for us.

Incentivized