Reviewsnap vs. Small Improvements

Quick adaption came from the ease of use and that is why I would recommend it. If you need more robust cascading goal capabilities you might have to work at it

Incentivized

Small Improvements is well suited in any sector or organization given that it tracks employee performance, 1:1 meetings, employee recognition and so on. I've used other tools previously like ones built in-house, Excel spreadsheets and even competitors like Workday but Small Improvements is leaps ahead of those other tools in its ability to execute well on employee performance tracking, recognition and meetings.

Incentivized

• Trigger automatic reminders for review completion.
• Organize feedback in specific areas of focus.
• Quickly view team members that are due for review. Great UX.

Incentivized

• Goal Tracking: Enables users to chart goals, track progress, and provide details about what they want/expect to achieve.
• Praise Wall: A public place to post positive and encouraging comments about other employees.
• 360 Reviews: Users can request and gain 1:1 feedback; this can be anonymous if desired.

Incentivized

• We've experienced challenges beginning new review cycles without old cycles not being closed out
• The UI is OK, but nothing special (a new version has been released, but we've not upgraded yet)
• We currently don't have any sort of integration between ReviewSnap and our payroll system for hires/terms. I'm not sure if this is possible or not but wasn't discussed when we implemented it.

Incentivized

• Being able to edit projects more easily (and have a documented edit history) would be beneficial.
• Possibly integrations with popular platforms (such as JIRA) to give expanded detail of project tracking.
• Gantt charts would be a nice to have for a top level management view.

Incentivized

The customer support is quick and thorough, they have access to our account to answers are tailored to our needs. They also have a good knowledge base and self-help site with some video tutorials and FAQs which saved us time as opposed to just calling or emailing support. For the times that we did reach out, it only took one response to get our issue resolved.

Incentivized

Reviewsnap has been comparable to most the systems I've used in the past. I wouldn't say that one of the systems I've used and mentioned above sticks out far above or below the others.

Incentivized

While still far from perfect, Lattice has much stronger goal-setting and 1:1 features (see my list of areas for improvement above). At another company, we put all OKR in Confluence and used Google Drive (specifically Google Docs) for 1:1 notes and performance evaluations. While it may seem cumbersome to conduct something like a performance review process via Google Docs, I appreciated the flexibility that it offered. I also still think that shared Google Doc is a perfectly fine tool for 1:1 notes (it even has assignable tasks now), and Confluence is a perfectly fine tool for defining OKR and tracking progress. Keep it simple (c).

Incentivized

• It's saved us a lot of paper and confusion. We used to use a lot of paper to track reviews from all over the organization. Now we use Reviewsnap to keep track of reviews and to use old reviews as reference when discussing goals.
• The cloud-based system is great due to the fact that we have satellite offices around the US. You can even do a review from Alaska if required.
• Initially the customer service was great and responsive during deployment. Once the deployment was complete, the HR director reported having a hard time contacting support.

Incentivized

• Before we had Small Improvements, personal goal setting was completely disorganized. Some managers made sure it was done, likewise many did not.
• Having past goals collected in one repository has been a blessing. I couldn't imagine not having Small Improvements or something comparable.

Incentivized