TrustRadius: an HG Insights company

Re:amaze vs. Richpanel

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Re:amaze

    N/AN/ARe:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses, now from GoDaddy since the June 2023 acquisition.

    $29

    per month per team member

    Richpanel

    N/AN/ARichpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen.

    $29

    per month per user

    Pricing
    Re:amazeRichpanel
    Editions & Modules
    Basic
    $29
    per month per team member
    Pro
    $49
    per month per team member
    Plus
    $69
    per month per team member
    Help Desk - Starter
    $29
    per month per user
    Help Desk - Regular
    $49
    per month per user
    Help Desk - Pro
    $99
    per month per user
    Self-Service Portal - Starter
    $100
    per month Up to 1,000 orders per month
    Self-Service Portal - Regular
    $300
    per month Up to 3,500 orders per month
    Self-Service Portal - Pro
    $600
    per month Up to 10,000 orders per month
    Help Desk - Enterprise
    Custom Pricing
    Self-Service Portal - Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Re:amazeRichpanel
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details5% discount for annual pricing.
    More Pricing Information