Richpanel vs. Vtiger

Richpanel

Vtiger

31 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Richpanel	N/A	N/A	Richpanel is a help desk software that helps users create a seamless support experience for both the customer & support teams. Richpanel features a self-service portal for end customers to help them resolve the most common issues immediately in real time, 24x7. Its inbox integrates all channels through integrations, so support teams can manage everything from one screen.	$29 per month per user
Vtiger	Score8.2 out of 10	N/A	Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.	$28 per month per user

Pricing

Richpanel

Vtiger

Help Desk - Starter: $29
per month per user
Help Desk - Regular: $49
per month per user
Help Desk - Pro: $99
per month per user
Self-Service Portal - Starter: $100
per month Up to 1,000 orders per month
Self-Service Portal - Regular: $300
per month Up to 3,500 orders per month
Self-Service Portal - Pro: $600
per month Up to 10,000 orders per month
Help Desk - Enterprise: Custom Pricing
Self-Service Portal - Enterprise: Custom Pricing

One Professional - Single App: $28
per month per user
One Professional - Standard: $42
per month per user
One Enterprise - Single App: $42
per month per user
One Enterprise - Standard: $58
per month per user

Pricing Offerings
Richpanel	Vtiger
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

$10 / user / month

—

Discounts are provided for both annual subscriptions, and for high volume users.

Features

Richpanel

Vtiger

Comparison of Sales Force Automation features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 10.0 8 Ratings
Customer data management / contact management	00 Ratings	10.08 Ratings
Workflow management	00 Ratings	10.08 Ratings
Opportunity management	00 Ratings	10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)	00 Ratings	10.08 Ratings
Contract management	00 Ratings	10.06 Ratings
Quote & order management	00 Ratings	10.06 Ratings
Interaction tracking	00 Ratings	10.06 Ratings

Comparison of Customer Service & Support features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 9.5 6 Ratings
Case management	00 Ratings	10.06 Ratings
Help desk management	00 Ratings	9.06 Ratings

Comparison of Marketing Automation features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 10.0 6 Ratings
Lead management	00 Ratings	10.06 Ratings
Email marketing	00 Ratings	10.06 Ratings

Comparison of CRM Project Management features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 10.0 8 Ratings
Task management	00 Ratings	10.06 Ratings
Billing and invoicing management	00 Ratings	10.07 Ratings
Reporting	00 Ratings	10.07 Ratings

Comparison of CRM Reporting & Analytics features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 9.7 7 Ratings
Forecasting	00 Ratings	10.06 Ratings
Pipeline visualization	00 Ratings	10.06 Ratings
Customizable reports	00 Ratings	9.07 Ratings

Comparison of Customization features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 9.3 8 Ratings
Custom fields	00 Ratings	9.08 Ratings
Custom objects	00 Ratings	10.07 Ratings
API for custom integration	00 Ratings	9.06 Ratings

Comparison of Platform features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 5.0 5 Ratings
Mobile access	00 Ratings	5.05 Ratings

Comparison of Security features of Richpanel and Vtiger
Feature	Richpanel - Ratings	Vtiger 9.0 8 Ratings
Role-based user permissions	00 Ratings	9.08 Ratings

User Ratings
	Richpanel	Vtiger
Likelihood to Recommend	- (0 ratings)	10.0 (8 ratings)
Usability	- (0 ratings)	10.0 (1 ratings)
Support Rating	- (0 ratings)	10.0 (2 ratings)