RingCentral Events vs. SignUpGenius

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Events
Score 5.9 out of 10
N/A
RingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.
$0
per month
SignUpGenius
Score 7.0 out of 10
N/A
SignUpGenius in Charlotte offers an event sign up and registration site and service for entities organizing small groups, with payment processing, email and text reminding, forms with visual design themes and templates, among other features.N/A
Pricing
RingCentral EventsSignUpGenius
Editions & Modules
Events Free Trial
$0
per month
Events Pro
$119
per month per seat
Events Pro+
$239
per month per seat
Events Enterprise
$359
per year per seat
No answers on this topic
Offerings
Pricing Offerings
RingCentral EventsSignUpGenius
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEach event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan.
More Pricing Information
Community Pulse
RingCentral EventsSignUpGenius
User Ratings
RingCentral EventsSignUpGenius
Likelihood to Recommend
8.4
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.1
(0 ratings)
Usability
8.7
(0 ratings)
-
(0 ratings)
Support Rating
7.3
(0 ratings)
7.5
(0 ratings)
User Testimonials
RingCentral EventsSignUpGenius
Likelihood to Recommend
Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
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SignUpGenius is a great option for teachers and instructors looking to find a digital way to have their students sign up for anything that involves "slots," whether those slots are temporal/time-based (e.g., presentation days/times that are pre-scheduled), or whether they are more abstract (e.g., a limited range of subjects or topics that students need to pick from). Its free version is ad-supported, does not require registration, and operates primarily using links within emails for authentication, so while it isn't necessarily "secure," it is perfect for situations where the honor system is enough.
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Pros
  • Hopin constantly is iterating to create a really user-friendly back-end system. As a company, it recognizes that event managers are being faced with the challenge of becoming virtual production technicians and mak[ing] that change easier to manage.
  • Hopin's back-end studio broadcast system makes it easy to create a seamless stream between pre-recorded and live presentations, with additional branding assets to make the overall stream look more professional and put together.
  • Hopin's networking and polling functionalities create great engagement within the platform that is measurable.
  • Hopin's ability to integrate with Salesforce and Marketo makes the lead flow process automatic and saves Event Managers from having to transfer that data manually.
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  • Post-sign up communications - allows for pre-event communication to specific rsvp types or to all respondents
  • Post-event reporting - allows for export of signup information
  • Easy to use - for our community, both management and volunteers use SignUpGenius to facilitate participation and planning for a wide variety of events and activities
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Cons
  • The customizing capability of their landing pages and event is extensive but difficult to do without a background in design. Although designed to be user-friendly, it still takes a large investment of time and learning to do well.
  • The registrant join flow for their embedded registration form is lengthy and clunky. Thankfully if you utilize one of their many automation integrations, this isn't a necessary function.
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  • I think an area that needs improvement is allowing for more than 5 slots at a time. I would like to see at least 10 offered instead of having to keep adding 5 at a time.
  • Adding additional templates or templates in which you can just change a color selection would be great. Really utilize this for school PTO/Booster Clubs would be beneficial. Cater to them.
  • Allowing for a 'cheaper' price than what you have for the souped up version would be nice as well.
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Likelihood to Renew
We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
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It is a great product that works efficiently for our needs
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Usability
I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
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No answers on this topic
Support Rating
For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
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I don't have any feedback for support because I have not had to use support (if referring to IT support). If this question is in referral to support from other staff/company, then it has been received well in that sense.
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Alternatives Considered
Hopin has always topped our evaluations as the best platform providing the most complete range of desired features for the price they offer. For us, they lead the way in events platforms, and unless the group of people is small, we will use them as our first option for events at scale.
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We briefly used another sign-up website called "Bring the Cups."Needless to say, this website did not nearly offer the same amount of robust features as SignUpGenius did. Bring the Cups was streamlined and simple, but it bordered on simplistic. In all honesty, Bring the Cups did not nearly meet our needs the way SignUpGenius did. Consequently, I returned to using SignUpGenius as quickly as possible.
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Return on Investment
  • Hopin has allowed us to extend our reach and become a go-to option for event organizers in the genre fiction space.
  • We are able to host multiple events per month, some of which would require a mix of paid staff and volunteers with 10 times (or more! I've been on those teams in the past!) the number of people we need using the tools and automation in Hopin.
  • The immersive experience converts 87% of attendees--either future event registrations or other products and services from us/our event partners.
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  • Students and even other staff love it! It improved the turn-around time from when I respond to student requests for academic coaching to setting up the intake meeting about 50%. Also, in the case that I respond quickly but the student is delayed several days, the link I sent is still live and always has relevant dates and times (whereas in the past, I would send a few days' worth of options and by the time a procrastinator looked at them, they were passed).
  • It's an easy, mobile-friendly option that helps students to see that we're with it, not trapped in the stone age. That factors into their overall perception of our department, our services and our organization.
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ScreenShots

RingCentral Events Screenshots

Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.