| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 RingCX | Score9 out of 10 | N/A | RingCX, based on the former Dimelo, is an AI customer interaction tool built to power digital customer engagement. | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | — | ||||||||||
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| RingCX | |
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| Considered Both Products | Chose RingCX We were previously with Avaya Ring CX but they shuttered their Canadian operations and prior to that we were with a local provider and both were no where near as consistent in service, support and functionality Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingCX We used to use SipVine before switching and they used an app called Bria for mobile stuff. It worked, but as we scaled as a business we needed more. That's where RingCX came in. Anytime a company makes a full-scale change it comes with pains, but to say that the pains for … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingCX Mitel does not have the reporting RingCX does. We also only had limited options for queues and how the calls rang through the departments. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose RingCX This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| RingCX | |
|---|---|
| Likelihood to Recommend | 9.0 |
| Usability | 9.0 |
