Rippling vs. UKG Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rippling
Score 9.0 out of 10
N/A
Rippling’s platform for HR, IT, payroll, and spend management automates the entire employee lifecycle, ensures compliance, supports device management, and provides real-time financial visibility from a central dashboard.
$8
per month per user
UKG Pro
Score 7.4 out of 10
N/A
UKG delivers cloud-based HCM solutions including UKG Pro that help businesses simplify payroll computations, accelerate talent acquisition, manage time and attendance, and support proactive, strategic talent management on a global level.N/A
Pricing
RipplingUKG Pro
Editions & Modules
Recommended
$8.00
starting price per user, per month
No answers on this topic
Offerings
Pricing Offerings
RipplingUKG Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor additional pricing details visit the Rippling pricing page.
More Pricing Information
Community Pulse
RipplingUKG Pro
Considered Both Products
Rippling
Chose Rippling
Rippling is far more intuitive and detailed, with more features which integrate with each other. UKG Pro was much more barebones with less automation, and so it was harder to find the answers to my questions. Rippling has been extremely smooth, and I don't have to spend much …
Chose Rippling
Rippling is far superior on functional use for an individual. The software on the app and desktop is a lot intuitive, yet simple and easy to navigate. UKG was very limited on what you were able to use it for. Time off request are simpler to navigate and submit whereas UKG is …
Chose Rippling
Rippling is Known for its intuitive and user-friendly interface, making it easy for both administrators and employees to navigate. It is Highly customizable, allowing businesses to tailor workflows and processes to their specific needs. Rippling Excels in automating …
Chose Rippling
Rippling was more user friendly and also more aimed at catering to a smaller business
Chose Rippling
These bigger HRIS systems are built on old systems that require more work to understand and navigate the systems.
Chose Rippling
Easy log in and never repeatedly ask password or ask changing password.
The navigation is friendly and easy to follow
Chose Rippling
Rippling is much easier and more effective than any of the past systems I have used for HR management such as UKG or Sequoia. Other systems have too many options/their UI is not intuitive to use for an average user. Many employees are not technically savy and therefore require …
Chose Rippling
UltiPro wasn't as intuitive or streamlined as Rippling was. Our old system was hard to use and confusing; Rippling took all the headache and stress on human resource related matters. I appreciated that the platform was equipped with what we needed without any fancy add-ons. I …
UKG Pro

No answer on this topic

Features
RipplingUKG Pro
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Rippling
9.2
826 Ratings
16% above category average
UKG Pro
8.3
820 Ratings
5% above category average
Employee demographic data9.2573 Ratings8.6746 Ratings
Employment history9.0589 Ratings8.5777 Ratings
Job profiles and administration9.3683 Ratings7.4748 Ratings
Workflow for transfers, promotions, pay raises, etc.9.3593 Ratings8.9735 Ratings
Organizational charting9.3707 Ratings7.5658 Ratings
Organization and location management9.2617 Ratings8.5670 Ratings
Compliance data (COBRA, OSHA, etc.)9.3479 Ratings8.5530 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Rippling
9.2
871 Ratings
14% above category average
UKG Pro
8.9
761 Ratings
11% above category average
Pay calculation9.2774 Ratings9.4723 Ratings
Off-cycle/On-Demand payment9.2511 Ratings8.9245 Ratings
Benefit plan administration8.9772 Ratings8.6656 Ratings
Direct deposit files9.5765 Ratings9.4715 Ratings
Salary revision and increment management9.3561 Ratings8.6585 Ratings
Reimbursement management9.3480 Ratings8.057 Ratings
Support for external payroll vendors00 Ratings9.0347 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Rippling
9.2
769 Ratings
14% above category average
UKG Pro
7.3
577 Ratings
9% below category average
Approval workflow9.2742 Ratings7.7517 Ratings
Balance details9.3693 Ratings7.2540 Ratings
Annual carry-forward and encashment9.1499 Ratings7.1443 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Rippling
9.4
916 Ratings
15% above category average
UKG Pro
9.0
813 Ratings
11% above category average
View and generate pay and benefit information9.4869 Ratings9.1784 Ratings
Update personal information9.3905 Ratings9.1790 Ratings
View company policy documentation9.6740 Ratings9.0576 Ratings
Employee recognition9.1478 Ratings9.2296 Ratings
View job history9.3632 Ratings8.8774 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Rippling
9.3
368 Ratings
14% above category average
UKG Pro
8.2
196 Ratings
2% above category average
Tracking of all physical assets9.3368 Ratings8.2196 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Rippling
9.1
435 Ratings
19% above category average
UKG Pro
7.9
751 Ratings
5% above category average
Report builder9.1421 Ratings8.1730 Ratings
Pre-built reports9.2400 Ratings7.9741 Ratings
Ability to combine HR data with external data9.1352 Ratings7.7509 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Rippling
9.4
637 Ratings
17% above category average
UKG Pro
8.8
571 Ratings
11% above category average
New hire portal9.5621 Ratings8.4568 Ratings
Manager tracking tools9.3466 Ratings9.1454 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Rippling
9.2
325 Ratings
15% above category average
UKG Pro
8.6
387 Ratings
8% above category average
Corporate goal setting9.2272 Ratings9.0300 Ratings
Individual goal setting9.2294 Ratings8.8368 Ratings
Line-of sight-visibility9.3273 Ratings8.9259 Ratings
Performance tracking9.3290 Ratings7.7342 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Rippling
9.4
377 Ratings
18% above category average
UKG Pro
8.2
476 Ratings
4% above category average
Performance plans9.3328 Ratings8.5424 Ratings
Performance improvement plans9.2310 Ratings8.5334 Ratings
Review status tracking9.3330 Ratings8.2445 Ratings
Review reminders9.5355 Ratings6.4408 Ratings
Multiple review frequency9.5298 Ratings9.2343 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Rippling
9.1
280 Ratings
15% above category average
UKG Pro
9.4
193 Ratings
18% above category average
Create succession plans/pools9.2227 Ratings9.4159 Ratings
Candidate ranking9.3240 Ratings9.4169 Ratings
Candidate search9.1247 Ratings9.3168 Ratings
Candidate development9.1235 Ratings9.4157 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Rippling
9.4
318 Ratings
19% above category average
UKG Pro
7.6
470 Ratings
2% below category average
Job Requisition Management9.2250 Ratings7.7446 Ratings
Company Website Posting9.3240 Ratings8.3434 Ratings
Publish to Social Media9.5212 Ratings7.2344 Ratings
Job Search Site Posting9.5218 Ratings8.2402 Ratings
Duplicate Candidate Prevention9.5220 Ratings6.5334 Ratings
Applicant Tracking9.4233 Ratings7.4433 Ratings
Notifications and Alerts9.4292 Ratings7.6401 Ratings
Best Alternatives
RipplingUKG Pro
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RipplingUKG Pro
Likelihood to Recommend
9.2
(964 ratings)
7.8
(947 ratings)
Likelihood to Renew
9.1
(15 ratings)
8.5
(196 ratings)
Usability
9.3
(961 ratings)
8.8
(189 ratings)
Availability
9.1
(2 ratings)
10.0
(75 ratings)
Performance
7.3
(2 ratings)
10.0
(332 ratings)
Support Rating
9.3
(771 ratings)
5.8
(495 ratings)
In-Person Training
-
(0 ratings)
9.9
(87 ratings)
Online Training
-
(0 ratings)
8.3
(204 ratings)
Implementation Rating
8.5
(4 ratings)
9.5
(86 ratings)
Configurability
1.0
(1 ratings)
10.0
(76 ratings)
Ease of integration
9.1
(1 ratings)
10.0
(66 ratings)
Product Scalability
9.1
(1 ratings)
10.0
(94 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(56 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(49 ratings)
User Testimonials
RipplingUKG Pro
Likelihood to Recommend
Rippling
Rippling has been fantastic for me as I work for two entities. I can easily alternate between the two for time-tracking purposes on Rippling, whereas I used to do it manually by hand. This has made submitting my hour totals for payroll so much easier. Rippling is probably less useful for those who are salary and don't need to track their hours as meticulously as I do
Read full review
UKG
I would say, well, I don't want to focus on less appropriate. I want to be well suited. I really feel like if the transparency with our count rep and then just diving in onto how to problem solve and how to troubleshoot, I think that's most important with that.
Read full review
Pros
Rippling
  • I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
  • Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
  • Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.
Read full review
UKG
  • UKG has an amazing support team to reach out to if assistance is needed
  • All add-ons of UKG Pro integrate seamlessly making it a powerful software program
  • UKG Pro is very configurable to meet the specific needs of companies
  • It is easy to use and navigate
  • The mobile app is loved by all employees and provides on-demand access
  • The Ultimate Community is amazing!! On-demand information on all products and how they are used. Connect with other companies that use UKG Pro and learn from each other.
  • The Learning Centre is also amazing!! Learning right at your fingertips anytime, anywhere.
Read full review
Cons
Rippling
  • Could clarify what is being asked when creating expense reports.
  • It could make 2FA more intuitive on mobile, such as allowing iPhone users to use Face ID as an alternative if the device is locked.
  • Overall avoid using too much jargon when asking questions.
Read full review
UKG
  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
Read full review
Likelihood to Renew
Rippling
Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!
Read full review
UKG
We have been a customer since 2015, we have gone to market and find that UKG Pro product is both user friendly for administrators as well as the employee. The qualify of support and service of UKG team is valued and we trust the product.
Read full review
Usability
Rippling
Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.
Read full review
UKG
It gets the job done, but not with a few deep sighs. Once you know where stuff lives, it's manageable, but the first learning curve is steep, some menus feel buried. However, it's consistent, reliable and doesn't crash on me, which counts for a lot. With a little UI glow up it could push into a 9 zone.
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Reliability and Availability
Rippling
I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.
Read full review
UKG
For the most part UltiPro has been reliable, but it could definitely be better. There have been several notable server issues where we were unable to access the product or unable to utilize some of the features. Customer support is usually quick to respond to questions about these issues, but they do not proactively reach out to customers whose environments have been effected by outages
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Performance
Rippling
Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.
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UKG
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review
Support Rating
Rippling
When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.
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UKG
The quality of UKG Support is related directly to the UKG rep. who handles the issue. In some cases you get someone who really is good at supporting the product and others may not have as much experience and it shows
Read full review
In-Person Training
Rippling
The trainer went slow and and answered our questions.
Read full review
UKG
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review
Online Training
Rippling
No answers on this topic
UKG
Most of the online training was very generic (to be expected) but we had specific requirements for configuration that could have been better addressed with more individual sessions earlier on from our project team. However, we did finally begin booking training sessions with our implementation team which were recorded, and so provided additional information for how to correctly configure and test the system.
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Implementation Rating
Rippling
It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!
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UKG
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
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Alternatives Considered
Rippling
Rippling has a better user experience, is more easy to use and more comprehensive. This is more related to feelings but with Employee Navigator I felf my data was not being protected because the platform looked very old and outdated. With Rippling the feeling is the opposite because I think is more up to date. Also, the gifs they send when is pay day are super nice and fun lol
Read full review
UKG
We used ADP WFN prior to switching to UKG. We interviewed three different payroll companies to see what our options were. UKG stood out and aligned with our company values. The sales team was very helpful and asked questions about what we were currently doing and how they could assist with simplifying things. I personally had a side meeting with them to see if there were options for a process that we manually process and if UKG could actually eliminate the process. We came to the conclusion that we weren't able to get it 100%, but we could pull 80% of what we needed from UKG, and then we would only need to manipulate 20% of the information. It was also determined from that meeting that we wouldn't need to pay extra to have a special report built. The customer service is what we were sold on. The other companies that we looked at didn't give us the confidence that their customer service would be any better than what we previously had.
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Scalability
Rippling
I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.
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UKG
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Return on Investment
Rippling
  • Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
  • What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
  • Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
  • Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.
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UKG
  • Personally as a veteran user of UKG Pro, in past employers I have seen many amazing increases in employee engagement and ROI.
  • With QuVa, we are still very new to the UKG Pro platform and are just now beginning to get out of the implementation phase where we can start measuring the change. I will be looking for changes in Overtime spending to reduce as a result of more informative and actionable dashboards for managers to monitor overtime and timeclock abuses in real time. I am also expecting employees to engage more with new features being pushed out to the mobile app.
Read full review
ScreenShots

Rippling Screenshots

Screenshot of the Rippling Dashboard: Employees' home for their payroll, benefits, documents, devices, expenses, and apps.Screenshot of Rippling Payroll: Runs payroll in 90 seconds. Pays employees and contractors around the world. Automatic tax filing.Screenshot of Rippling Benefits Administration: For the management of employees' Medical, Dental, Vision, 401K, FSA, HSA, and commuter benefits.Screenshot of Rippling Single Sign-On: Employees can access all of their SaaS apps in one click from their Rippling dashboard.Screenshot of Rippling’s Time & Attendance platform. This integrates with the rest of the product suite so that when employees clock in, their approved hours automatically synced with payroll and accounting systems.Screenshot of Rippling Mobile Device Management: To manage employees' computers and devices 100% remotely.

UKG Pro Screenshots

Screenshot of included workforce analytics.Screenshot of the payroll gateway.