RMail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RMail
Score 10.0 out of 10
N/A
RMail is RPost’s software-as-a-service solution that enables business users to track and prove email delivery and encrypt sensitive emails. Available as a MS Outlook add-in and for other popular software platforms, RMail works with any email address without any customization required. RMail provides users with a Registered Receipt email record proving delivery status, time of delivery, and exact content.
$7
per user, per month
Pricing
RMail
Editions & Modules
RMail Personal
$7.00
per user, per month
RMail Standard
$15.00
per user, per month
Shared Volume
Varies by Plan
for 5 or more users
Offerings
Pricing Offerings
RMail
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
RMail
Considered Both Products
RMail
Chose RMail
None of them integrated well with Gmail, and they required a password sent in a separate email or logon to an outside "portal," or they were overpriced. It was unclear how well Google Workspace complied with the HIPAA Privacy Rule. I think it did just fine, but the perception …
Chose RMail
RMail is really useful when wanting to send important encrypted information, and have control of what happens on the other end. It also comes with a complete set of features that help in any other way you can imagine. I've been through other products, and nothing compares to it.
Chose RMail
RMail offers the possibility to encrypt, track, esign, large secure file share, protect from human error, and more. I don´t know any other product that offers this amazing combination of features, and I´m happy to work with them.
Chose RMail
We found in RMail a full-featured set of secure, agile, and compliant communications, at a very accessible price!
Chose RMail
RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to …
Chose RMail
We used SendInc before RMail, and it was horrible. Recipients always had lots of problems with SendInc.
Best Alternatives
RMail
Small Businesses
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Webroot Advanced Email Encryption powered by Zix
Webroot Advanced Email Encryption powered by Zix
Score 9.6 out of 10
Enterprises
DataMotion
DataMotion
Score 9.3 out of 10
All AlternativesView all alternatives
User Ratings
RMail
Likelihood to Recommend
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
Usability
9.1
(0 ratings)
Performance
9.1
(0 ratings)
Support Rating
9.1
(0 ratings)
Implementation Rating
6.4
(0 ratings)
User Testimonials
RMail
Likelihood to Recommend
RMail is perfect if you are looking for HIPAA complaint way to send patient information securely. The tracking of each message is required by HIPAA, and it is also supplied by RMail. Also, you can submit an email for electronic signature, which saves a ton of time waiting for snail-mail. Our clients tend to love RMail, because they're usually changing from something else that ends up generating a lot of calls from people who can't open their emails - RMail solves this by utilizing the TLS technology
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Pros
  • E-mail tracking.
  • Providing a detailed record of receipt.
  • Providing digital timestamps as to when messages are sent.
  • Recording responses/replies to certain e-mails.
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Cons
  • Some Gmail add ons/extensions don't work with RMail.
  • I'm not sure it can be integrated with gmail without Chrome or Outlook.
  • More features would be cool.
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Likelihood to Renew
I don't think RPost has any competition, at least none that I can use. I think that once registered email becomes widely accepted (someday soon?), it will be indispensable for anyone in business, and RPost is the leading vendor (maybe the only vendor).
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Usability
It is as simple as downloading a plug-in or installing a chrome extension, then you click a button to use it. The interface is straightforward.
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Performance
Works well routinely without problems.
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Support Rating
Support is easy to access via email or phone. They also reach out to you periodically with new features, but they aren't intrusive about it. I usually appreciate it when I get an email from RMail, which is not very often.
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Implementation Rating
Works great.
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Alternatives Considered
RMail has an add-on module for e-signing documents, but Adobe Sign's is just easier to use. However, if I need to combine sending an e-mail that has to be tracked along with an e-signed document, then RMail clearly wins out over using Adobe Sign. The latter is designed to track electronic signatures only, not to track when e-mails are received.
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Return on Investment
  • There's not much ROI, because we don't get it much cheaper than the list price.
  • However, being able to offer this service strengthens our service offerings.
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ScreenShots

RMail Screenshots

Screenshot of EMail encryptionScreenshot of Encrypted EmailScreenshot of Large File SharingScreenshot of Receipt AuthenticationScreenshot of Registered ReceiptScreenshot of SideNote