ProdPad vs. Roadmunk

We use ProdPad to capture notes from our sales team within our CRM and then integrate them into our product roadmap. Our product development team utilizes the application daily to track progress, make comments and notes on new ideas, and to visualize progress.

Incentivized

Roadmunk allows us to configure and share customized views of our roadmaps. As a platform, it has demonstrated progress in its scalability and performance, which has accommodated the growth our team has seen over the last two-plus years. Particular strengths include configurability and customization, along with options for views, exports, and sharing with internal and external audiences.

Incentivized

• Customer feedback collection and classification.
• Push user stories as issues to GitHub or tickets to Jira or items in a Trello board.
• Present a clear and easy-to-use roadmap to users internal or external at the organization.

Incentivized

• Collaboration – Roadmunk makes it very easy to work and edit within a team structure.
• User Experience – The usability of the product made it quite easy for the entirety of the team to hit the ground running (i.e. very little training was required).
• Rollups – Each product line and therefore each product owner could easily focus on their particular roadmap without having to sort through the master roadmap making it highly efficient, while at the same time making it quite easy to pull all updates into one high-level document.

Incentivized

• The linking of fields between ProdPad and Jira isn't ideal, and leads to some duplication.
• The use of real estate on the Release view could be improved.

Incentivized

• The fact that you have to add a date to everything; dates stick to people’s minds.
• Connecting bars to milestones; unclear which to use when.
• Collaboration isn’t great; can’t track changes, add comments, etc.

Incentivized

Performance has improved meaningfully over the last 12 months or so, especially in our views that contain many roadmap items. Some challenges remain, however, particularly when changing the timeline and in scenarios of multiple users interacting with the roadmap simultaneously.

Incentivized

We've never had any issues with support. They have always been helpful and timely in responding.

Incentivized

The Roadmunk team has been great to work with...whether proactive communications about new features or the occasional outage, or when we reach out to them with feature requests, assistance/support, or even license management and renewals - they are top notch.

Incentivized

We were just capturing ideas in an Excel workbook, but that forced ownership to a single user for changes and updates and there wasn't any direct integration with project backlog. We actually didn't select ProdPad, a new VP came and brought it with him because it worked so well at his last place. Everybody here jumped on board, though.

Incentivized

Roadmunk has an actual product management workflow design built into it vs trying to use eg generic e-post-it software like Trello. Trello is better at free-forming prioritization, which is actually much better than (again) the awkward item navigation in Roadmunk, but the other Roadmunk advantages post-prioritization win out in the end.

Incentivized

• Using ProdPad has helped our Product team avoid becoming a black hole for feedback and feature requests. This tool helps us be responsive and communicative about the data flowing into the product.

Incentivized

• Roadmunk has reduced the number of meetings that product needs to attend with customers by 20-25%
• Roadmunk has eliminated a whole set of churn in our workstream management tool (JIRA) by abstracting the planning step away from the steps where we monitor work progress

Incentivized