Routespring vs. Rydoo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Routespring
Score 9.3 out of 10
N/A
Routespring is business travel without personal credit cards. Routespring aims to empower companies with realtime visibility and controls that helps teams #GoFurther. Beyond technology, Routespring states they truly care for people whose jobs require them to be traveling. Finding them safe, clean hotels and best flights that are cost-effective and in company budget; boasting a customer service that is better than the best out there.
$0
per month
Rydoo
Score 6.9 out of 10
Mid-Size Companies (51-1,000 employees)
Rydoo (formerly Xpenditure) is a cloud based travel management solution that also handles the expense management process from receipt to accounting. After taking a picture of a receipt, Rydoo will extract all relevant data, and make it ready to be exported to the accounting software of your choice.
$10
per month per user (starting at 5 users)
Pricing
RoutespringRydoo
Editions & Modules
Economy
$0
per month
Business
$999
per month
First
$2,999
per month
Custom
Tailor to your custom needs
per month
Essentials
€10
per month per user (starting at 5 users)
Pro
€12
per month per user (starting at 5 users)
Business
Custom Pricing
Starting at 30 active users.
Enterprise
Custom Pricing
Starting at 30 active users
Offerings
Pricing Offerings
RoutespringRydoo
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
RoutespringRydoo
Considered Both Products
Routespring
Chose Routespring
Our experience with larger booking agencies has so far been unimpressive. It seems like, because we are a small non-profit with a smaller budget, we were definitely not top of mind for customer service and often waited up to a week for questions to be answered. Routespring is a …
Chose Routespring
At the time, TripActions did not have sufficient price controls or out of policy approval process for us to continue using them. Routespring makes it very easy to have visibility and control on our travel spend.
Rydoo
Chose Rydoo
Rydoo is very different in terms of how it approaches expense management thematically. It is entirely line-item based, and a lot of users had to take some time to adjust to this, but once we'd gotten past that, things have gone quite smoothly.
Chose Rydoo
I prefer Expensify over Rydoo. It is easier to work with both corporate cards and reimbursed expenses in Expensify, and it is much easier to reimburse the expenses directly through expensify than having to work with a 3rd party outside of Rydoo. I have not used Expensify with …
Chose Rydoo
I was using Xpenditure and now I use Rydoo so I can only compare the two software against each other.
Chose Rydoo
Expensify was easy to use too but I feel like Rydoo does a better job of capturing receipt info with less work on the users end. Also with Rydoo you don't have to create a report, you can just submit expenses as you go. With Expensify you had to create a report first which …
Chose Rydoo
I have never used any other expense software, and I was not part of the team that selected or implemented Rydoo. (It was already well established by the time I was hired and onboarded.) Unfortunately, I don’t think I can comment on this question as a result.
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RoutespringRydoo
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User Ratings
RoutespringRydoo
Likelihood to Recommend
9.3
(0 ratings)
9.0
(0 ratings)
Support Rating
9.1
(0 ratings)
7.0
(0 ratings)
User Testimonials
RoutespringRydoo
Likelihood to Recommend
Routespring has worked great for us for following reasons:
  1. We prefer not to have our employees pay for travel to avoid the reimbursement process as much as possible. Routespring's ability to configure centralized payments and extensive prepaid inventory helps us achieve that.
  2. We need closely control our travel spend as it directly impacts our cost of goods. The ease of configuring budget controls at multiple levels help us manage the costs almost effortlessly.
  3. Above all, Routespring has an excellent team of support people. Our team is super happy with their professional approach and responsiveness. We have never had any issue.
  4. On the admin side as well, I have always had a great experience in getting things done with the help of their account management team. We have been able to make changes and process updates on very short-timelines. They have competitive rates and they always maintain consistent communication on how to bring costs down.
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Very good tools that are easy to use, but the tools do require a bit of an adjustment period for many users who are used to submitting expenses in packets as opposed to individual line items.
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Pros
  • User-friendly approval process
  • Centralized payments for all travel
  • Excellent & very responsive customer service and account management
  • Flexible budget controls
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  • Saves recent accounts so you do not have to search for them each time you are adding receipts
  • Matches transactions quickly
  • Reads receipt details accurately
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Cons
  • It's hard to tell where to go to book a flight right after you create an account.
  • It is a pretty basic design - I think they'd raise confidence in their tech skills even further if the site were a little flashier.
  • The site is geared toward companies whose employees all have the same email address domain. However, they are able to accommodate different email addresses if you provide them so they can add the domains to your account.
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  • The receipt info that gets pulled in isn't always correct.
  • The receipt info takes about 2 minutes to upload so could be faster.
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Support Rating
After trying for weeks to (unsuccessfully) set up an account with another online booking agency, we contacted Routespring to see if they could help us based on the great reviews we saw. It took them about three days total to have everything in place and ready for our guests to start booking their flights while ticket prices were still reasonable. They have been attentive to all of our needs, respond quickly and professionally to guest questions, and are a lot of fun to work with as well. We couldn't have asked for a better partner for this project!
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When Rydoo is responsive, support is just fine, but there have been times when our requests for support have gone unanswered for more than a day when their queue has indicated response times much shorter than that.
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Alternatives Considered
Our experience with larger booking agencies has so far been unimpressive. It seems like, because we are a small non-profit with a smaller budget, we were definitely not top of mind for customer service and often waited up to a week for questions to be answered. Routespring is a small but mighty organization that will definitely make a name for themselves in this arena if they continue on the path they're on now. They work hard and quickly to ensure you are satisfied with their service and that your guests have a seamless experience booking travel and accommodations on their platform. It is obvious that they truly care about their clients.
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I prefer Expensify over Rydoo. It is easier to work with both corporate cards and reimbursed expenses in Expensify, and it is much easier to reimburse the expenses directly through Expensify than having to work with a 3rd party outside of Rydoo. I have not used Expensify with multiple currencies, so I don't know how well it would handle that.
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Return on Investment
  • This platform saved us many, many employee hours by eliminating the need to book flights for guests, track and approve travel receipts and dispense reimbursement.
  • Our guests could easily book their flights in one place with a line of credit we were invoiced for weekly, with our credit card on file as a backup. For the first time ever, our travel planning is completely done two months before the Conference.
  • We were able to set spending caps on ticket prices to stay within our budget, and we received notifications if anyone requested a ticket above the limit we set or tried to upgrade on our account.
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  • Rydoo saves time, which saves money. I'm able to make and check expenses quickly.
  • Rydoo was easy to learn and integrate. It didn't require lengthly training so it smoothed the onboarding process for new hires.
  • Rydoo centralizes internal communication about specific expenses, since you can leave comments.
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ScreenShots

Routespring Screenshots

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Rydoo Screenshots

Screenshot of iPhone app screenshotScreenshot of Online dashboard screenshotScreenshot of Expense detail screenshot