Rubrik vs. Unitrends

Rubrik is great for large enterprises but might not fit the best for smaller sized companies with low backup demands. We have had to restore virtual machines quickly , and Rubrik's quick mount on solid state was tremendous at getting the client back running. The only negative is the mac address changed even though we had checked retain mac. We had to go back into vmware and set it.

Incentivized

Application restorations will be tested fully automatically
and measures what the actual recovery time is and what the recovery points are.
It's analysis compliance with service-level agreements and also identifies any potential
threats to data recovery. If the system identifies an issue, then it will
notify the user and will recommend steps for correcting those issues. Unitrends Data Center Backup and Recovery provides fully automated and customizable dashboards which require less
administrative interaction on a day-to-day process.

Incentivized

• Easy onboarding. We were able to make a connection to our M365 environment in less than 5 minutes, and backups were processing within just a couple minutes after that.
• Good customer service. From sales to post-implementation, the staff at Rubrik were helpful, professional, and focused on me.
• Set and forget. Outside of regular test restores, I don't have to worry about constantly trying to tweak settings within the Rubrik console to get it working better. It just works.

Incentivized

• The setup of the device is very straightforward and simple. It's not confusing when configuring the backup device.
• Adding assets to the system is very easy. The Unitrends agent that enables the backup of devices is simple to install. Once it is installed, you move on to creating a job for backing up the asset, which is also simple to setup.
• Looking at the whether backup jobs are successful has a well laid out UI. You can filter by almost anything you want to find specific jobs or assets to check on the backups that were made.

Incentivized

• Reporting and creation of custom Reports
• Orchestrated Recovery is not available for Nutanix AHV yet
• Threat Hunt Investigations in YARA rules are difficult to find documentation on how to write.
• Data Protection All "Search Across Rubrik" doesn't encompass files/folder you have to specify the brick to search for that to restore.

• When attempting to do a restore, it is a bit clunky on the process. While when it is completed it does work, but kind of confusing, especially on your first attempt.
• We had to back up not only AD servers, mixed environment of stand-alone and VM's we also still had Netware servers that required a backup. It was a bit more tedious setting the Novell servers up for backup. A cleaner install for Netware would be nice, but not sure how big of an issue that will be since it is less used (Netware).
• Unitrends and VMware work well with snapshots, but it needs to be emphasized that in some instances you need to REMOVE any existing snapshots of a server before you do different tasks, or it will not work at all.

Incentivized

The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.

I am 100% likely to renew my Unitrends support and keep my appliance. I don't see any products that have come close to being able to do the on-prem and cloud backups with the ease of Unitrends. This is a great tool and I can't imagine someone wanting to implement anything else.

Incentivized

The GUI was successfully designed to be very easy to use and work through. It is a very logical work flow that is easy to navigate and just makes sense. That is part of the charm when in the moment of stress, you can still find your way around and accomplish the desired recovery.

Incentivized

Unitrends is simpler that most other appliances but I believe there is some room for improvement. The backup wizards could be simpler and retention rates need to be easier to understand. The registration of appliances with the appliance can be frustrating. Once the appliance is setup to backup the various machines it is a breeze to administer.

Incentivized

Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.

Incentivized

The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.

Incentivized

Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.

The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.

Incentivized

Rubrik support is hands down some of the best product support we have. They know their product and are quick to assist. Submitting support cases is easier and they are very responsive. You don't have to use Rubrik support often but when you do they have your back.

Incentivized

They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.

Incentivized

Very easy to take in and pass on.

Incentivized

Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.

Incentivized

It was sufficient to get started. It was not super deep. We called support often to get going.

Incentivized

From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.

Incentivized

We were contacted by Unitrends and they scheduled a training/install/configuration session with us. They were more than happy to answer any questions we had and we arranged an additional session with them to help us with the archiving. The implementation went very well with no major issues.

Incentivized

Selected Rubrik due to API driven, modern easy to use interface and appliances in a scale out architecture with a secure file system protecting backup data

Incentivized

While all of the products I evaluate could do the job and I have experience with them all, Unitrends' solution is just easier and more affordable. All solutions have negatives, but Unitrends' are so easy to live with that I had no reason to make a change. I'd also put their support up against anyone. You can almost always get someone if you need them, but I almost never need help.

Incentivized

Very easy to add new 'briks' (or nodes as everyone else calls them :P) as long as the network is plugged in and configured, the briks will discuss among themselves and welcome the new comer into the cluster

Incentivized

Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.

Incentivized

• Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
• Rubrik has made management of backups a non-issue.
• Recovery of systems and files takes seconds or minutes.
• We have a better strategy against ransomware.

Incentivized

• The security of disaster recovery is important, and Unitrends Data Center Backup and Recovery helps us
• We went with cheaper alternatives for less important data
• The large cost keeps us from utilizing Unitrends Data Center Backup and Recovery in a larger capacity

Incentivized