Saba Cloud vs. Saba TalentSpace

Our organization uses Saba Cloud primarily to manage all types of learning systems or staff training empirically. In addition, it provides us with a quick test-based follow-up to the trainees. We use Saba Cloud to train our clientele in a professional manner with respect to our worldwide online service. With this tool we are able to enhance the customer experience with the organization. Similarly, our organization uses Saba Cloud to monitor the performance and effectiveness of our employees and customers after having access to all the information provided by the application to subsequently make learning and development reports.

Incentivized

I think it's a good platform for tracking and monitoring goals, feedback, and development. We don't use the 1:1 meeting feature, however, I can see how that would be valuable for many organizations. I do like that it is very customizable, however, that also presents problems in that sometimes forms and/or processes can be a bit challenging to create easily and quickly.

• Saba Analytics for learning are comprehensive and customizable allowing us to view any variety of data we need internally or need to provide to our customers.
• Support has been amazing throughout our time with Saba. We have always been able to work quickly with someone to develop a new process or obtain guidance on a new feature.
• Saba Cloud delivers training in a clear and modern format, allowing customers to easily access and consume training.
• Saba Cloud also provides regular system updated which reflect the needs of their customer base.

• I think their Support Center is great! All of their Customer Service Representatives are knowledgeable, friendly, and able to troubleshoot any and all issues I've had in the past. I am very impressed with the breadth of knowledge that each representative has - every time I've called them, they were able to resolve my problem.
• Halogen's dashboard is very user-friendly. The dashboard allows the user to sort, filter, and manipulate data in order to create compelling reports.
• Version 18 of Halogen looks very sleek and is user-friendly. With simple instruction, employees are able to log in, enter their goals, and review their performance using the navigation menu on the left. Also from an administrator's perspective, it is very easy to navigate on the back-end.

Incentivized

• In the certification process, it only lets us do look back days it would be very beneficial to have a look backdate. Our services have a training year from July 1, thru June 30 and we assign training to services that are required by federal and state laws to be completed annually. During the pandemic we found a lot of staff taking jobs in other areas and still in their original position and then back again. If we assigned someone HIPAA training and they took this on July 4 and then in October went to a different service line the training plan would ask them to retake HIPAA. It would not pick up the one on July 3. That is the only real issue but it is a large one.

Incentivized

• When creating Evaluation Processes the limitations around the number of Goals that will push over to the form can be frustrating to some departments/positions. Only the first 10 will automatically come over.
• The ability to attach any Documents that you have saved within Halogen should have a way to link to any Feedback that is entered in through Feedback Central.
• The file size of and media that is attached to a Learning Activity or Path could be increased to accommodate more elaborate videos/presentations.

The only reason I wouldn't rate this a 10 is because we always want to evaluate the technology we use to drive our business. While Saba would be the "leader in the clubhouse", we would still perform our due diligence when it's time to renew.

At this point, I would also love to see what other systems have to offer. But we have gotten to a place in which our employee population understands the system, our HR Managers can all use the back end, and for the most part it works for our staff. I am always very pleased with Halogen's customer support, constant upgrades, and think the system is continuously improving and have been pleased-to-date.

As someone who creates classes and is also a learning administrator in the system, I have run into some issues with the system's capabilities for my needs. I am not a fan of having to use Adobe Captivate to download a PowerPoint presentation into the system, as my training sessions are much more than a glorified PowerPoint. Our organization has yet to turn on Saba Meetings, which may help with these limitations.

Halogen is very intuitive and provides very clean work-space ... lots of white space and modern layouts. There is more than one way to accomplish your action, too!

For the times that we have used the support provided by Saba, it has been a very pleasurable experience for our department. Part of our package with Saba includes a specified number of hours of "training" time with Saba. During these meetings, we have shared our desires of the product and the support personnel have either shown us how to accomplish our task or they have taken our requests to their developers to look at future enhancements. Overall, very pleased with the support.

We only purchased the appraisal module and without the other modules offered, you are really limited in what you can do and the process becomes much more involved with needing to maintain information across multiple platforms. We found that they charge for everything and call it "consulting." We poured so much money and time into a system that was just overkill for what we really needed.

Incentivized

It is very easy to use and I can do my own programming instead of paying a technician and waiting sometimes days for them to program the changes.

Was not involved with integration.

Incentivized

Very easy to implement and Halogen has a well-trained implementation staff!

We had extensive reviews with a plan of what we needed and must have out of the system, including custom learning paths and tracking inside our HRIS system to grant permissions and positions based on completed learning certifications and courses. We weighed each option and chose based on the one that met the most of the must-haves.

I have used other systems in the past and I like that Halogen provides everything in one space. I would like to see a more developed way to report training, not in the LMS, but I think that for the most part that Halogen is a robust system that is superior to its competition.

Incentivized

• We have heard from many people that the visibility of goals and skills expectations has impacted their engagement levels, which aids us in our retention goals.
• With the easier reporting provided by Saba, we are able to generate compliance training reports in real time, which keeps our regulators very happy.

Incentivized

• Consistent goal setting and monthly 1:1 conversations across our entire company - especially as it relates to our sales teams. Consistent 1:1 dialogue and process has driven a more focused coaching conversation for a positive impact on our sales pipeline and close rate. This has been the biggest impact we have realized from the system.
• On-demand learning availability for all employees. We partnered with LinkedIn Learning for content that is easily searchable and viewable by all employees at any time through the Learning platform in Halogen. Employees engaging in learning activities has significantly increased.

Incentivized