Sage CRM

Sage CRM

76 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Sage CRM	Score8.9 out of 10	Mid-Size Companies (51-1,000 employees)	Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.	$33 per month

Pricing

Sage CRM

Sage CRM (cloud): $45
Per User per Month
Sage CRM (on premise): $0
Lifetime License per Seat

Pricing Offerings
Sage CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes

No setup fee

Tiered pricing is available for multiple users.

Community Pulse
Key User Insights
	Sage CRM
Considered Both Products	Sage Verified User Chose Sage CRM We evaluated many other CRM but selected Sage CRM because it is one of the most cost effective CRM's available in the market. I would say this is the best platform to manage leads, though they have not a great customer support team still it solves the basic problem of lead … Incentivized Helpful? Verified User Chose Sage CRM Price-wise this product is more affordable so we choose the Sage CRM. Incentivized Helpful? Jeffrey Wallace Real Estate Investor in Sales at Sacred Heart Real Estate (Real Estate, 1-10 employees) Chose Sage CRM Sage is an awesome CRM and has several functionalities that several small business can take advantage of however for a small start up business that is trying to get its legs, Hubspot has affordable pricing and complete customization of the backend, meaning that you can create … Incentivized Helpful? Verified User Chose Sage CRM Salesforce didn't have the integration we needed in Sage CRM. The number of dollars spent on hiring developers or buying a product, in addition to the licensing for Salesforce itself put it out of reach. Incentivized Helpful? Brittany Powells Senior Account Supervisor in Finance and Accounting at Aliance data.com (Marketing & Advertising, 1001-5000 employees) Chose Sage CRM I used Salesforce in the past which does almost everything as Sage CRM, but typically it's a bit expensive. It also lacks the advanced web interface and did not suit well with other software. Incentivized Helpful? Glen Mund Executive Account Manager in Finance and Accounting at BAASS Business Solutions (Computer Software, 51-200 employees) Chose Sage CRM I have looked at and used both Salesforce and Maximizer in the past. Salesforce offer similar functionality to Sage CRM at much higher price typically. Maximer has less funtionality and because of its on premise background lacks the advanced web interface of Sage CRM. Incentivized Helpful? Anthony Reyes Support Analyst in Professional Services at Custom Business Solutions (Information Technology and Services, 51-200 employees) Chose Sage CRM I like that it is web based and it can be used remotely but the reporting of data needs some work. Incentivized Helpful? Monroe Singh ☁ CRM Consultant in Information Technology at Monroe Rodriguez Singh (Computer Software, 1-10 employees) Chose Sage CRM I have a preference for Salesforce.com because of the app exchange that they have. Sage CRM is more on par with Oracle CRM and NetSuite CRM+. Oracle CRM is the most similar with the dual options of on-premise and cloud based solutions. I am mostly working with Salesforce.com … Incentivized Helpful? Verified User Chose Sage CRM Since we have since left Sage CRM, due to not matching up to our current needs, I would not be able to answer this question. Incentivized Helpful? Matt Daniels ITAD Consultant in Sales at ARCOA Group (Information Technology and Services, 51-200 employees) Chose Sage CRM Salesforce and Maximizer CRM. In my personal opinion, I prefer both of these products over Sage CRM. They are both more user friendly and easier to maintain. Also Sage has shot their prices up over the years and the price just does not match the product, in my opinion. Sage CRM … Incentivized Helpful? Gary Perkins Director in Sales at Marketing Answers & Solutions Limited (Information Technology and Services, 1-10 employees) Chose Sage CRM Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand … Helpful? Verified User Chose Sage CRM I believe that Sage CRM is superior to Salesforce, having worked with both I found Salesforce tedious to work with, not very logical set up and key information was hard to find. I know that people that have not had the pleasure of working with Sage CRM were satisfied with … Incentivized Helpful? Verified User Chose Sage CRM I've not evaluated any other products and this system was in place long before I came on board. I will say I've used other systems in the past and this system is user friendly, easy to learn, well laid out, functional, and very rarely goes down or experiences technical issues. … Incentivized Helpful? Danny Estrada CRM Practice Director in Professional Services at Net@Work (Computer Software, 201-500 employees) Chose Sage CRM We are a partner that implements most of the mainstream CRM products in the marketplace and Sage CRM is a great fit because of the low cost to deploy, the ease of setting up and rolling out the technology, and the continued improvements and enhancements through Sage Software to … Incentivized Helpful? Verified User Chose Sage CRM Microsoft CRM has much better integration with MS Office (as expected). Salesforce has much better remote access and mobile device access. Incentivized Helpful? Verified User Chose Sage CRM Cannot comment on this because I have not used any other CRM program. Incentivized Helpful? Luis Brea Sales Administration Manager in Sales at Bupa Worldwide (International Trade and Development, 51-200 employees) Chose Sage CRM I have evaluated and implemented MS Dynamics CRM from a business perspective, and more recently Salesforce.com CRM as an administarator. Sage was more intuitive than Salesforce, and also less expensice than both of them. At that time, I used Sage CRM because the company I was … Incentivized Helpful? Verified User Chose Sage CRM The CRM integrates better but all talk to ERP systems in some way. Depends on customer needs here. Incentivized Helpful? Jay Lentz CRM Consultant in Information Technology at Realized Financial Solutions, Inc. (Computer Software, 1-10 employees) Chose Sage CRM GoldMine, ACT!, MSCRM, Saleslogix, Sugar CRM, Salesforce.com Sage CRM is stronger or equal to each. The depth that is available out of the box is excellent, and though configuration is almost necessary, it makes the product extremely powerful. Many clients rely on the … Incentivized Helpful? Verified User Chose Sage CRM Because of the better pipeline resolution Incentivized Helpful? Verified User Chose Sage CRM The ease of use for our many different types of users makes it an easy choice for me and hopefully for the other employees I have recommended it to. I have seen the results as compared to other platforms and in my experience, it is far superior and easier to work with. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Sage CRM

Comparison of Sales Force Automation features of Sage CRM
Feature	Sage CRM 8.8 17 Ratings
Customer data management / contact management	9.017 Ratings
Workflow management	8.616 Ratings
Territory management	8.517 Ratings
Opportunity management	8.917 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.016 Ratings
Contract management	8.614 Ratings
Quote & order management	9.016 Ratings
Interaction tracking	9.216 Ratings
Channel / partner relationship management	8.716 Ratings

Comparison of Customer Service & Support features of Sage CRM
Feature	Sage CRM 8.1 16 Ratings
Case management	8.016 Ratings
Call center management	8.215 Ratings
Help desk management	8.214 Ratings

Comparison of Marketing Automation features of Sage CRM
Feature	Sage CRM 8.7 16 Ratings
Lead management	8.816 Ratings
Email marketing	8.715 Ratings

Comparison of CRM Project Management features of Sage CRM
Feature	Sage CRM 9.0 17 Ratings
Task management	9.016 Ratings
Billing and invoicing management	9.015 Ratings
Reporting	9.113 Ratings

Comparison of CRM Reporting & Analytics features of Sage CRM
Feature	Sage CRM 8.6 17 Ratings
Forecasting	8.716 Ratings
Pipeline visualization	8.416 Ratings
Customizable reports	8.717 Ratings

Comparison of Customization features of Sage CRM
Feature	Sage CRM 8.6 17 Ratings
Custom fields	8.517 Ratings
Custom objects	8.516 Ratings
Scripting environment	9.016 Ratings
API for custom integration	8.314 Ratings

Comparison of Security features of Sage CRM
Feature	Sage CRM 8.7 17 Ratings
Single sign-on capability	8.717 Ratings
Role-based user permissions	8.813 Ratings

Comparison of Integrations with 3rd-party Software features of Sage CRM
Feature	Sage CRM 9.0 14 Ratings
Marketing automation	9.114 Ratings
Compensation management	8.912 Ratings

Comparison of Platform features of Sage CRM
Feature	Sage CRM 7.8 16 Ratings
Mobile access	7.816 Ratings

User Ratings
	Sage CRM
Likelihood to Recommend	8.9 (28 ratings)
Likelihood to Renew	5.1 (11 ratings)
Usability	8.9 (11 ratings)
Performance	8.2 (1 ratings)
Support Rating	7.9 (8 ratings)
In-Person Training	7.0 (1 ratings)
Implementation Rating	8.0 (1 ratings)