Sage offers Timeslips, an installed billing and time tracking application featuring automated tracking, prepopulated account entry and voice to text data capture.
I have not had to use Timeslips support, but I know our Office Manager has had to use them from time to time. She reports that they are quite helpful, but are always suggesting we purchase an upgrade to our current program.
Over the years it has been worth its weight in gold - huge return over cost
The biggest negative occurred within the past year in that one was required to acquire an annual license raising the annual cost, but not to the point where it becomes cost ineffective.