Salesflare vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesflare
Score 6.0 out of 10
Small Businesses (1-50 employees)
Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.
$39
per month per user
SAP Sales Cloud
Score 8.3 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
SalesflareSAP Sales Cloud
Editions & Modules
Growth
$39
per month per user
Pro
$64
per month per user
Enterprise
$124
per month per user
No answers on this topic
Offerings
Pricing Offerings
SalesflareSAP Sales Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.
More Pricing Information
Community Pulse
SalesflareSAP Sales Cloud
Features
SalesflareSAP Sales Cloud
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Salesflare
8.1
Ratings
5% above category average
SAP Sales Cloud
8.3
Ratings
7% above category average
Customer data management / contact management8.80 Ratings8.80 Ratings
Workflow management8.70 Ratings8.60 Ratings
Territory management5.10 Ratings7.20 Ratings
Opportunity management8.00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.00 Ratings7.90 Ratings
Contract management10.00 Ratings8.30 Ratings
Quote & order management6.10 Ratings8.30 Ratings
Interaction tracking8.80 Ratings8.50 Ratings
Channel / partner relationship management8.20 Ratings8.60 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Salesflare
8.3
Ratings
10% above category average
SAP Sales Cloud
8.1
Ratings
7% above category average
Case management9.00 Ratings7.90 Ratings
Call center management7.00 Ratings8.60 Ratings
Help desk management9.00 Ratings8.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Salesflare
8.7
Ratings
14% above category average
SAP Sales Cloud
7.5
Ratings
1% below category average
Lead management8.70 Ratings7.30 Ratings
Email marketing8.80 Ratings7.60 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Salesflare
8.0
Ratings
5% above category average
SAP Sales Cloud
8.2
Ratings
8% above category average
Task management8.00 Ratings8.10 Ratings
Billing and invoicing management8.00 Ratings8.10 Ratings
Reporting8.00 Ratings8.60 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Salesflare
8.2
Ratings
8% above category average
SAP Sales Cloud
8.4
Ratings
10% above category average
Forecasting7.90 Ratings8.30 Ratings
Pipeline visualization9.00 Ratings8.40 Ratings
Customizable reports7.80 Ratings8.50 Ratings
Customization
Comparison of Customization features of Product A and Product B
Salesflare
8.7
Ratings
15% above category average
SAP Sales Cloud
7.7
Ratings
3% above category average
Custom fields8.10 Ratings8.00 Ratings
Custom objects10.00 Ratings7.30 Ratings
API for custom integration8.10 Ratings7.80 Ratings
Scripting environment00 Ratings7.70 Ratings
Security
Comparison of Security features of Product A and Product B
Salesflare
8.1
Ratings
3% below category average
SAP Sales Cloud
8.6
Ratings
3% above category average
Single sign-on capability8.10 Ratings8.80 Ratings
Role-based user permissions8.00 Ratings8.30 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Salesflare
8.5
Ratings
15% above category average
SAP Sales Cloud
7.2
Ratings
2% below category average
Social data8.80 Ratings7.30 Ratings
Social engagement8.10 Ratings7.20 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Salesflare
8.9
Ratings
19% above category average
SAP Sales Cloud
7.7
Ratings
5% above category average
Marketing automation8.80 Ratings8.00 Ratings
Compensation management9.00 Ratings7.40 Ratings
Platform
Comparison of Platform features of Product A and Product B
Salesflare
8.9
Ratings
19% above category average
SAP Sales Cloud
7.5
Ratings
2% above category average
Mobile access8.90 Ratings7.50 Ratings
Best Alternatives
SalesflareSAP Sales Cloud
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesflareSAP Sales Cloud
Likelihood to Recommend
9.0
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(0 ratings)
Usability
9.0
(0 ratings)
6.7
(0 ratings)
Availability
-
(0 ratings)
8.0
(0 ratings)
Performance
-
(0 ratings)
8.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.8
(0 ratings)
Online Training
-
(0 ratings)
7.0
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
8.3
(0 ratings)
User Testimonials
SalesflareSAP Sales Cloud
Likelihood to Recommend
Salesflare is recommendable for any business that runs a lean sales setup with a website for lead generation, empowered with maybe cold outreach and/or lead nurturing. Mostly so for small-to-medium sized businesses: they can save a ton of time/money generating more revenue with their human sales efforts, while Salesflare does the rest of the job.
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1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
  • Workflows are easy to create and very effective for bulk messaging.
  • I like the email templates that I can set up and re-use - very convenient!
  • The phone app is good - I can access a contact right from my phone and call them. When I make a call, it automatically opens a note for me to create a time-stamped record of the call.
  • I also like that fact that I can add customized contact and account fields. This is a big help in allowing me to do pretty precise "sorts".
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  • Help sales teams decide based on relevant data
  • Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc
  • Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc
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Cons
  • Salesflare automatically captures and organises data about leads so it can effectively surface the ones that require your attention. It also provides you with the tools to do just that. What it doesn't cover as much right now is feeding top of the funnel: I would for example happily pay extra to have a website visitor identification functionality into the mix.
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  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
No answers on this topic
I know what SAP CRM can do in the future. We are very happy with the product and think it is a great choice for both SAP ERP users and even those who do not use other SAP products. We have both Salesforce and SAP CRM, and we feel that Salesforce is a good product for a few years, but SAP CRM is a more fully-featured product and is a better choice for complex organizations capable of running installed software of this complexity. It is often just a question of budget.
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Usability
The pipeline, which is the core of the platform, is very clear and full of features. On top of that Salesflare added automations, integrations, plugins and emails. You can easily get your leads there from any platform and nurture your leads until you get the deal done. I think any business can benefit from using this sales CRM.
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In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
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Reliability and Availability
No answers on this topic
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
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Support Rating
Hit them on Chat support, and you are gonna get a response within a few minutes (if not in a few hours, during weekends) But they are gonna keep following with you till they make sure that your query has been resolved. Keep it up!
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SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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Online Training
No answers on this topic
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
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Implementation Rating
No answers on this topic
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
The learning curve and ease of use are virtually non-existent, and the interface is straightforward. Other products we've tried or evaluated have been too complicated and customizable. It's easy to start using Salesflare right away. Salesflare can be thought of as a better Pipedrive. With the same easy-to-use, low-barrier approach to getting started, it ups the ante when dealing with data, enriching and automating it.
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One of the most outstanding features of SAP Sales Cloud is its easy integration with our existing SAP ecosystem. This was essential because we used SAS/4HANA in our operations. Its ability to have a single platform that easily integrates sales data with other company operations was a huge advantage for us. In contrast, some of the other systems we explored required significant changes or integration work, which would have raised our overall costs and level of complexity.
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Scalability
No answers on this topic
I choose this rating because the sales and supply chain network has been strengthened by the use of this product. Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good
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Return on Investment
  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
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  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

Salesflare Screenshots

Screenshot of the visual, drag-and-drop sales pipeline used to track leads.Screenshot of the centralized dashboard to visualize conversations with leads.Screenshot of an example of the sales reporting.Screenshot of where to send email sequences or automated email campaigns from within a CRM.Screenshot of how a connected CRM can be used from within an email inbox, to stop switching tabs.Screenshot of where to add and track leads straight from LinkedIn, with a built-in email finder.

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization