Salesforce CMS

Salesforce CMS

1,789 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Salesforce CMS	Score8.4 out of 10	N/A	Salesforce Marketing Cloud Personalization (formerly Salesforce CMS) is a hybrid CMS allowing users to author content once and deliver it anywhere, in or out of Salesforce. Users create content, define content access, and define channels so they can share content and limit access to appropriate contributors. For an experience built with Salesforce, users can choose from two of the company's “what-you-see-is-what-you-get” (WYSIWYG) tools: Experience Builder and Commerce Page Designer. If the user…	N/A

Pricing

Salesforce CMS

No answers on this topic

Pricing Offerings
Salesforce CMS
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Salesforce CMS
Considered Both Products	Salesforce Verified User Chose Salesforce CMS Salesforce CMS is by far more capable to be tailored towards the need and critical aspects based on how our org is structured and work. Integrations are also great! Critical data is easily being synced with other tools in tech stack. Incentivized Helpful? Jameson Jones AE in Information Technology at Vasion (Hospital & Health Care, 501-1000 employees) Chose Salesforce CMS Salesforce is magnificently more robust and functions much better when managing complex sales cycles with multiple individuals and products. With simple sales cycles and few products, Excel is a strong contender. Incentivized Helpful? Verified User Chose Salesforce CMS Salesforce CMS stacks up as a Customer management system because it has a more user friendly snd intuitive interface. The UX is better and more modern. It can be customised and extended. There are always learning opportunities and updates for the system so it keeps on … Incentivized Helpful? Verified User Chose Salesforce CMS Salesforce CMS is way better with both optimization and reporting both of which Sonar Scheduling lacked. Our ability to skill technician or prioritize was lacking with Sonar. The API was very delayed with Sonar so changes on the Gantt had a delay that would throw off other team … Incentivized Helpful? Carlos Delgado Barcia Technical Support Specialist in Professional Services at Geo Strategy Partners (Consumer Electronics, 11-50 employees) Chose Salesforce CMS I did not make the decision to use Salesforce. However, I am happy with its current implementation to manage our employees. Incentivized Helpful? Verified User Chose Salesforce CMS This fits into the mold with the other Salesforce services. Once you get used to the suite and the nuances of each platform, things become easy. Just read any documentation first, as jumping in will only get you so far, and the more connections with the other apps, the more … Incentivized Helpful? Abheer Uppal Senior Operations Analyst at Simplilearn (E-Learning, 1001-5000 employees) Chose Salesforce CMS We have only used Salesforce CMS in our organizations as we already use Salesforce CRM for sales, marketing and other purposes Incentivized Helpful? Verified User Chose Salesforce CMS Hubspot CSM is a bit easier to use, but not as strong for bigger markets like enterprise. Also, it's a bit annoying having to log into different platforms. Being able to do everything directly in Salesforce is pretty nice. Incentivized Helpful? Iyer Amruthur National Sales Manager in Sales at Allen Lund Company (Transportation/Trucking/Railroad, 1001-5000 employees) Chose Salesforce CMS Salesforce more so compliments these products, rather than stacks against them. We don't have any products similar to Salesforce CMS, so in lieu of that, these are the products we were using that mesh the easiest with Salesforce CMS in terms of proceeding through the … Incentivized Helpful? Verified User Chose Salesforce CMS In my opinion, Salesforce CMS is the most complex of these offerings, and probably the most complex platform of its kind. It was selected by another stakeholder - I would likely have chosen something less expensive and more intuitive to use. The robust feature set is amazing, … Incentivized Helpful? Verified User Chose Salesforce CMS Salesforce CMS is way beyond the other tools in its performamce also Incentivized Helpful? Verified User Chose Salesforce CMS This is really the first time we had a platform such as SF, so we have nothing to which to compare it. Incentivized Helpful? Luize Lazdane Senior Customer Success Manager in Sales at SignalAI (Computer Software, 201-500 employees) Chose Salesforce CMS We used the Catalyst product of Totango. It was not great as it was hard to navigate, and it did not offer any reporting capabilities at all, nor did it speed up our day-to-day tasks. Incentivized Helpful? Verified User Chose Salesforce CMS As our business heavily relies on Sales Cloud, Service Cloud, and Marketing Cloud, we need a CMS that works natively with our existing Salesforce Data. Other platforms would require third-party connectors or custom API development, making integration more complex and expensive. … Incentivized Helpful? Verified User Chose Salesforce CMS Works well with others and I like the newer deployments which continue to make it even more useful and promotes efficiency and transparency. Incentivized Helpful? Jordan Lucas President of sales in Sales at Your Advantage Group (Health, Wellness and Fitness, 11-50 employees) Chose Salesforce CMS Higher quality greest accessibility with all leads in Salesforce. Incentivized Helpful? Verified User Chose Salesforce CMS Does everything I need in one place, so I don't have to use anything else, it integrates with everything I need as well. Incentivized Helpful? Joe Tully Marketing Manager in Marketing at Adventoris (Computer Software, 11-50 employees) Chose Salesforce CMS I would say Zoho seemed very remedial when compares with the functionality of Salesforce CMS. Zoho might be better for those just starting out and don't need the full functionality of what Salesforce CMS is capable of. Used Zoho at a previous employment and I didn't think it … Incentivized Helpful? Kaley White Data and Systems Analyst at Radformation (Computer Software, 51-200 employees) Chose Salesforce CMS I was uninvolved in my organization's CMS selection, but I used Freshdesk at another organization and generally prefer Salesforce CMS due to greater functionality and wider use cases. Unlike Freshdesk, Salesforce CMS is built for processes besides customer support ticketing, … Incentivized Helpful? Verified User Chose Salesforce CMS I have not researched other products. The last two companies I have worked for both used Salesforce CMS and had no intention of changing providers. I cannot think of a time where someone told me they did not like Salesforce CMS. When you have a solid solution like Salesforce … Incentivized Helpful? Verified User Chose Salesforce CMS Our company left Salesforce CMS for Pipedrive due to pricing for licenses. Incentivized Helpful? Verified User Chose Salesforce CMS Pulls data from Sales Cloud, Service Cloud, and Marketing Cloud to dynamically update content, we didn't want to use too many 3rd party tools that would expose our busines to threats Incentivized Helpful? Verified User Chose Salesforce CMS I used to use WebWave at my previous firm and felt like it was more for website creation rather than content sharing internally. I was also in a different role so I meant my needs at my last firm. My focus has changed and now Salesforce CMS is the best product for my team to … Incentivized Helpful? Verified User Chose Salesforce CMS Integration between the two is easy and superb Incentivized Helpful? Airah Dormiendo Travel Concierge Specialist in Professional Services at Joy (Hospitality, 10,001+ employees) Chose Salesforce CMS Integration with this tool are immensely incredible it make us efficient whenever we need to see the data of our client. It helps us to make our lives easier in terms of sending rates, follow-ups, Outbound call and more importantly constant assurance that we have our process on … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Salesforce CMS

Comparison of Security features of Salesforce CMS
Feature	Salesforce CMS 10.0 25 Ratings
Role-based user permissions	10.025 Ratings

Comparison of Platform & Infrastructure features of Salesforce CMS
Feature	Salesforce CMS 10.0 24 Ratings
API	10.024 Ratings
Internationalization / multi-language	10.020 Ratings

Comparison of Web Content Creation features of Salesforce CMS
Feature	Salesforce CMS 10.0 21 Ratings
WYSIWYG editor	10.018 Ratings
Code quality / cleanliness	10.020 Ratings
Admin section	10.018 Ratings
Page templates	10.019 Ratings
Library of website themes	10.014 Ratings
Mobile optimization / responsive design	10.019 Ratings
Publishing workflow	10.019 Ratings
Form generator	10.017 Ratings

Comparison of Web Content Management features of Salesforce CMS
Feature	Salesforce CMS 10.0 21 Ratings
Content taxonomy	10.018 Ratings
SEO support	10.017 Ratings
Bulk management	10.019 Ratings
Availability / breadth of extensions	10.019 Ratings
Community / comment management	10.021 Ratings

User Ratings
	Salesforce CMS
Likelihood to Recommend	10.0 (25 ratings)
Usability	10.0 (10 ratings)
Support Rating	8.0 (7 ratings)