Salesforce CRM Analytics vs. SAP Analytics Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Salesforce CRM Analytics
Score 7.2 out of 10
N/A
Salesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.N/A
SAP Analytics Cloud
Score 7.8 out of 10
N/A
The SAP Analytics Cloud solution brings together analytics and planning with integration to SAP applications and access to heterogenous data sources. As the analytics and planning solution within SAP Business Technology Platform, SAP Analytics Cloud supports trusted insights and integrated planning processes enterprise-wide to help make decisions without doubt.
$36
per month per user
Pricing
Salesforce CRM AnalyticsSAP Analytics Cloud
Editions & Modules
No answers on this topic
SAP Analytics Cloud for Business Intelligence
$36.00
per month per user
SAP Analytics Cloud for Planning
Price upon request
per month per user
Offerings
Pricing Offerings
Salesforce CRM AnalyticsSAP Analytics Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA 30-day trial with SAP Analytics Cloud is available, supporting analytics enterprise-wide. A trial can be extended up to 90 days on request.
More Pricing Information
Community Pulse
Salesforce CRM AnalyticsSAP Analytics Cloud
Considered Both Products
Salesforce CRM Analytics
Chose Salesforce CRM Analytics
It is better to the integration with all our existing systems, despite of the higher cost if you compare it with the others
Chose Salesforce CRM Analytics
Salesforce is having the positive as it has inbuilt other modules where they have their own data but other tools have to get the data from other systems
Chose Salesforce CRM Analytics
Tableau CRM is capable of providing powerful data visualization and analytical insights into your data set. Also, it produces a simple and understandable graphical representation of data. When compared to PowerBI, If you are an enterprise Microsoft user, there may be a clear …
Chose Salesforce CRM Analytics
Compare to other solutions Tableau CRM provides more attractive GUI and interactive dashboards. Cost and integration are still a challenge as It cost around $150 per user license cost.
Chose Salesforce CRM Analytics
Tableau CRM no doubt has best GUI compare to any other existing BI tools we are currently working on. We are already using Salesforce as a CRM tool for sales/services/marketing and Tableau CRM has easy connectivity and development with Salesforce data. After demo the sample …
Chose Salesforce CRM Analytics
Compared to tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are …
Chose Salesforce CRM Analytics
Before this our company have been using lots of other tracking tools but mostly it is very manual when it comes to generating reporting view which is resolved when using Salesforce Einstein Analytics since reporting feature is automated. Tons of time have been saved from …
Chose Salesforce CRM Analytics
[Salesforce Einstein Analytics (formerly Wave Analytics)] is far far better than these alternatives as everything can be done on single platform from data extraction to data transformation. Sharing of data is very easy and secure. One dashboard is suitable for different users …
Chose Salesforce CRM Analytics
Salesforce needs fully baked data for its architecture and design to give you the best results you deserve. Teams not having used Salesforce previously take some time getting used to EA. But its ability to give the data points for KPIs to the sales team in real time and to the …
Chose Salesforce CRM Analytics
The collaboration feature is second to none, and the way we can assess our business in real-time is really nifty!
Chose Salesforce CRM Analytics
Salesforce Einstein Analytics is the leader in the CRM industry when it comes to capturing and understanding the relative date. Therefore, many sales leaders and professionals are accustomed to utilizing the tool. Because of this factor, there is a more exceptional …
Chose Salesforce CRM Analytics
Tableau is more of a developer tool and for non-technical workers, it is hard to learn. The product is superior to Einstein Analytics, but if the first goal is to get this out to an entire company, then Salesforce is the way to go. For the technical workers, the limitations of …
Chose Salesforce CRM Analytics
Have used Tableau before which is my all-time favorite. I would recommend Tableau over any other BI tool. It is widely known, widely used, and easily imported into your business no matter what other software or tools you use.
Chose Salesforce CRM Analytics
The analytics from Salesforce doesn't stack up against competitors. I'd love a one-stop platform, where I could get all of my email automation, CRM, and website KPI data tracking done, but that isn't Salesforce. I really like the website analytics from FullStory, and I like the …
Chose Salesforce CRM Analytics
Salesforce Analytics Cloud was chosen by the higher ups and I had no say in it. And it's really the only analytics tool we use. But from what I have heard from my co-workers, the Salesforce Analytics Cloud is by far the best in its class. But I have not personally used any …
Chose Salesforce CRM Analytics
Salesforce is the leader and the giant. I did not know so much about analytics before employing in our enterprise, so went with known name. The brand and what it stands for is imperative to me.
Chose Salesforce CRM Analytics
Our company chose it while trying to use other analytics software. The team all agree that this is a very good product and that it deserves to be put up against all others. Managers were very happy with the way it helped promote the sales team to better themselves. Highly …
Chose Salesforce CRM Analytics
Salesforce Cloud has a much more robust system compared to Zoho and Hubspot. Hubspot is easier to use but Salesforce can do way more once you learn how to use it. Salesforce can easily scale with your growing company. I found Zoho very complicated to use. They are a growing …
Chose Salesforce CRM Analytics
Salesforce Analytics Cloud is easier to integrate with Salesforce since it has a native integration and connection point. It does lack in functionality compared to heavy tools like Tableau and Microstrategy. If you want more functionality and are not currently using Salesforce …
Chose Salesforce CRM Analytics
The reason is that this requires less development and is more of a point and click system that every user will enjoy more.
Chose Salesforce CRM Analytics
Well it's backed by a really big name, so that always helps. People are already comfortable using Salesforce, so switching to the analytics software makes it even simpler to excel and really do well. This platform is perfect for the average person. It's very easy to learn. It's …
Chose Salesforce CRM Analytics
Very strong, but again once you’re tied into Salesforce, you’re quite stuck so begin learning how to optimize its use personally very quickly. Otherwise, you’ll be depending on very expensive consultants who don’t always have your best interest in mind.
Chose Salesforce CRM Analytics
Microsoft Dynamics CRM has more modern user interface. However, Salesforce Analytics Cloud is more smooth in terms of functionality and user support.
Chose Salesforce CRM Analytics
TIBCO Jaspersoft, Amazon Elastic Compute Cloud (EC2), Jenkins and Apache Derby
SAP Analytics Cloud
Chose SAP Analytics Cloud
SAP Analytics Cloud stacks better with SAP ERP and this has improved its workability and accuracy.
Chose SAP Analytics Cloud
SAP S/4HANA Cloud, SAP Business Technology Platform, SAP Integration Suite, SAP Concur and SAP Identity Management
Chose SAP Analytics Cloud
Great integration with sap. Not good for customization.
Chose SAP Analytics Cloud
SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting …
Chose SAP Analytics Cloud
SAP Analytics Cloud vs. Microsoft Power BI:Cost: Power BI is often perceived as a cost-effective solution, especially for organizations already using Microsoft products. SAP Analytics Cloud might be seen as a higher-cost option.Integration: SAP Analytics Cloud may have an edge …
Chose SAP Analytics Cloud
It was a corporate decision that will serve all hubs in the world to gain scalability. Once a gain, one fits all.
Chose SAP Analytics Cloud
TIBCO BPM Enterprise and Salesforce Commerce Cloud
Chose SAP Analytics Cloud
SAP Analytics Cloud has the largest user base in the manufacturing field because of its service.
Chose SAP Analytics Cloud
SAC includes predictive analytics features, allowing users to perform advanced analytics and forecast future trends. This can be a valuable asset for organizations seeking predictive modeling capabilities.

It has an integration with the SAP landscape, seek a unified platform for …
Chose SAP Analytics Cloud
SAP Analytics Cloud has direct connectivity to S/4 and have the extended possibility for financial planning
Chose SAP Analytics Cloud
Data models are familiar and no additional reconciliations needed
Chose SAP Analytics Cloud
Power BI seem to work easier with other datasources (non-SAP)
Chose SAP Analytics Cloud
More integrated to our landscape SAP based
Chose SAP Analytics Cloud
it's the product supported by my organization, also it has better authorization features than Power BI
Chose SAP Analytics Cloud
Ease of Doing business is a big feature in the SAP side. Also, more efficient and easier to manage.
Chose SAP Analytics Cloud
We select SAP Analytics Cloud due to meet our all dashboards need, data integration, enrich option of modern data visualization, instant & enhance user experience. Agile supply chain planning and forecast easily doable from SAP Analytics Cloud. finally these all aspect make us …
Chose SAP Analytics Cloud
I do not have decision making ability for anything within my company. I believe it was chosen specifically for how easy it is to use and the ability to scale it within a large company. There are other products out there but they are not as easy to learn and use.
Features
Salesforce CRM AnalyticsSAP Analytics Cloud
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Salesforce CRM Analytics
8.5
Ratings
4% above category average
SAP Analytics Cloud
8.0
Ratings
2% below category average
Pixel Perfect reports8.60 Ratings8.00 Ratings
Customizable dashboards7.60 Ratings8.10 Ratings
Report Formatting Templates9.20 Ratings7.90 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Salesforce CRM Analytics
8.0
Ratings
1% below category average
SAP Analytics Cloud
7.9
Ratings
2% below category average
Drill-down analysis7.60 Ratings8.10 Ratings
Formatting capabilities8.40 Ratings8.10 Ratings
Integration with R or other statistical packages6.80 Ratings7.70 Ratings
Report sharing and collaboration9.00 Ratings7.80 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Salesforce CRM Analytics
8.5
Ratings
2% above category average
SAP Analytics Cloud
8.0
Ratings
4% below category average
Publish to Web9.30 Ratings8.00 Ratings
Publish to PDF9.00 Ratings8.40 Ratings
Report Versioning8.50 Ratings8.10 Ratings
Report Delivery Scheduling8.00 Ratings7.70 Ratings
Delivery to Remote Servers7.70 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Salesforce CRM Analytics
8.3
Ratings
4% above category average
SAP Analytics Cloud
8.0
Ratings
0% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.60 Ratings7.70 Ratings
Location Analytics / Geographic Visualization8.90 Ratings7.70 Ratings
Predictive Analytics7.50 Ratings8.30 Ratings
Pattern Recognition and Data Mining00 Ratings8.20 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Salesforce CRM Analytics
8.4
Ratings
1% below category average
SAP Analytics Cloud
8.1
Ratings
5% below category average
Multi-User Support (named login)8.60 Ratings8.10 Ratings
Role-Based Security Model8.10 Ratings8.10 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.10 Ratings7.80 Ratings
Single Sign-On (SSO)8.60 Ratings8.50 Ratings
Report-Level Access Control00 Ratings8.20 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Salesforce CRM Analytics
6.6
Ratings
17% below category average
SAP Analytics Cloud
7.9
Ratings
1% above category average
Responsive Design for Web Access7.30 Ratings7.70 Ratings
Mobile Application6.00 Ratings7.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile7.20 Ratings8.00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Salesforce CRM Analytics
7.3
Ratings
7% below category average
SAP Analytics Cloud
-
Ratings
REST API7.40 Ratings00 Ratings
Javascript API7.90 Ratings00 Ratings
iFrames6.90 Ratings00 Ratings
Java API7.90 Ratings00 Ratings
Themeable User Interface (UI)8.50 Ratings00 Ratings
Customizable Platform (Open Source)5.10 Ratings00 Ratings
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Small Businesses
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Medium-sized Companies
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
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User Ratings
Salesforce CRM AnalyticsSAP Analytics Cloud
Likelihood to Recommend
7.0
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.8
(0 ratings)
Usability
7.7
(0 ratings)
8.0
(0 ratings)
Support Rating
7.7
(0 ratings)
5.6
(0 ratings)
In-Person Training
-
(0 ratings)
9.0
(0 ratings)
Implementation Rating
6.0
(0 ratings)
2.0
(0 ratings)
User Testimonials
Salesforce CRM AnalyticsSAP Analytics Cloud
Likelihood to Recommend
Salesforce CRM Analytics has amazing user interface and very responsive customer services providers.
The product has brilliant artificial intelligence systems that enhance its usability.
Software integration with other tools is perfect.
Ease in setting up and availability of unlimited tutorials and demos.
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SAP Ecosystem Integration:For businesses already using other SAP solutions such as SAP BW or SAP HANA, SAP Analytics Cloud is a natural fit. It integrates well with the broader SAP ecosystem, providing a cohesive analytics experience for users familiar with SAP technologies.Predictive Analytics Use Cases:Companies seeking to incorporate predictive analytics into their decision-making processes can leverage SAP Analytics Cloud. Its built-in predictive features enable users to create models and gain insights into future trends based on historical data.
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Pros
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
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  • It makes it easier yo analyse order and related records easily.
  • We can easily maintain and track the performance of employees in organisation.
  • Can easily track various aspects for the growth of an organisation thus allowing real time analysis and tracking of organisation's growth and performance.
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Cons
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
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  • Possibility of more advanced scripting for data transformation without analytics designer
  • Provision to consider rate types from TCURR in SAC and should be able to write FX conversion logic considering rate types
  • Read data directly from BW by reading aDSOs backend tables
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Likelihood to Renew
No answers on this topic
There’s no doubt I will renew SAP Analytics Cloud. It is the most vital tool in our organization that makes it seamless to make rapid business decisions by collecting, modeling and visualizing data in real-time.
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Usability
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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On a scale of 1 to 10, I would rate 8 SAP Analytics Cloud's overall usability as a 7. SAC has a clean, modern user interface with drag-and-drop features. It is an integrated platform that combines reporting, planning, and predictive analytics in one tool. It has Real-time connectivity with SAP data sources like S/4HANA.


Self-service analytics capabilities allow non-technical users to build simple dashboards.
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Reliability and Availability
No answers on this topic
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Performance
No answers on this topic
I would rate SAP Analytics Cloud’s performance an 8 out of 10. Pages generally load quickly, and reports run within a reasonable time frame, even with complex datasets. Integration with other systems is smooth and doesn’t noticeably affect performance. Overall, it’s a responsive and efficient tool for business analytics. But
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Support Rating
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
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Since the implementation stage, the support team has been very helpful and assisting. Even in the later stages, the tech team had quite a rapid response. In general, SAP has provided us with great customer support, let it be for a specific product of SAP or for integration of different modules.
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In-Person Training
No answers on this topic
Good videos and reference material available in SAP Portal.
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Online Training
No answers on this topic
it's ok
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Implementation Rating
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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SAC is a simple solution ad it works fine when connecting it to other SAP tools. On the other hand, connecting it to third party solutions brings difficulties when there's no previous design and the objetives are not clear. It is really important to integrate Business users from the start to provide with valuable business insights
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Alternatives Considered
Compared to Tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are planning to use the data in salesforce. Also, that is under the assumption no further transformation is needed.
Read full review
SAP Analytics Cloud and Power BI are both tools that help businesses understand their data, but they have some differences. SAC, made by SAP, works well if your company already uses other SAP products. It's in the cloud, easy to use, and has features for analyzing data, getting insights, and planning for the future. Power BI, made by Microsoft, can be used in the cloud or on your own computers. It fits well with Microsoft tools, is easy to use, and can do advanced data analysis. SAC has built-in planning tools, while Power BI needs extra tools for detailed planning
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Scalability
No answers on this topic
I would rate SAP Analytics Cloud an 8 out of 10 for scalability. It offers a flexible, cloud-based architecture that supports expansion across departments and geographies. The platform adapts well to growing data volumes and user needs, making it a strong choice for organizations looking to scale analytics capabilities efficiently.
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Return on Investment
  • Sales CRM analytics enable us to conduct correlation analytics and real-time performance metrics.
  • Use of the product enabled us to drive more revenue by the help of actionable insights leading to informed decisions making.
  • The software has made it possible for us to automate administrative tasks and improve performance.
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  • Optimized our budgeting and forecasting processes. The platform facilitates real-time collaboration among our teams, allowing for more accurate and agile financial planning. This has led to improved precision in budget allocation, ensuring that resources are strategically deployed to support the most promising startups within our portfolio.
  • SAC's intuitive dashboards and visualizations provide a consolidated view of key performance indicators, startup health metrics, and portfolio analytics. This heightened data visibility enables our teams to make informed decisions promptly, identify emerging trends, and proactively address challenges.
  • Routine tasks, such as performance tracking and reporting, are automated, allowing our teams to focus on more strategic initiatives. This has resulted in time savings and increased productivity across various operational processes.
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ScreenShots