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Salesforce CRM Analytics vs. Tableau Desktop

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Salesforce CRM Analytics

755 Reviews and Ratings

Tableau Desktop

2,288 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce CRM Analytics

    Score7.2 out of 10
    		N/ASalesforce CRM Analytics (formerly Tableau CRM) is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.

    $125

    per month

    Tableau Desktop

    Score8.1 out of 10
    		N/ATableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

    $75

    per month

    Pricing
    Salesforce CRM AnalyticsTableau Desktop
    Editions & Modules
    No answers on this topic
    Tableau
    $75
    per month per user
    Tableau Enterprise
    $115
    per month per user
    Offerings
    Pricing Offerings
    Salesforce CRM AnalyticsTableau Desktop
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All pricing plans are billed annually.
    More Pricing Information
    Community Pulse
    Salesforce CRM AnalyticsTableau Desktop
    Considered Both Products
    Salesforce
    Verified User
    Chose Salesforce CRM Analytics
    Compared to Tableau and quicksight, [Salesforce Einstein Analytics (formerly Wave Analytics)] is quite similar and the preference depends on which database you use. Quicksight is more useful if you are using aws service and Salesforce Einstein Analytics is better if you are …
    Incentivized
    Duncan Hernandez
    Product Owner, Business Intelligence in Product Management at Answer Financial Inc. (Insurance, 201-500 employees)
    Chose Salesforce CRM Analytics
    Tableau is more of a developer tool and for non-technical workers, it is hard to learn. The product is superior to Einstein Analytics, but if the first goal is to get this out to an entire company, then Salesforce is the way to go. For the technical workers, the limitations of …
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Have used Tableau before which is my all-time favorite. I would recommend Tableau over any other BI tool. It is widely known, widely used, and easily imported into your business no matter what other software or tools you use.
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Salesforce Analytics Cloud is easier to integrate with Salesforce since it has a native integration and connection point. It does lack in functionality compared to heavy tools like Tableau and Microstrategy. If you want more functionality and are not currently using Salesforce …
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Salesforce analytics cloud was selected for its client management capabilities that were already setup internally. As an analysis tool, Tableau was the most valuable tool, but it didn’t have the CRM capabilities of the Salesforce ecosystem.
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Tableau is a great product that becomes better every year, but Salesforce is more popular and has more integration options and we had used Salesforce before, so most of our team members already knew how to use it and what features it has. Maybe in the future we will consider Tab…
    Incentivized
    Jeffrey Smith
    Director of Marketing in Marketing at Abacus Life Settlements, LLC (Financial Services, 11-50 employees)
    Chose Salesforce CRM Analytics
    Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as …
    Incentivized
    Shefali Sethia
    Consultant in Engineering at Atrium (Computer Software, 51-200 employees)
    Chose Salesforce CRM Analytics
    [Salesforce Einstein Analytics (formerly Wave Analytics)] is far far better than these alternatives as everything can be done on single platform from data extraction to data transformation. Sharing of data is very easy and secure. One dashboard is suitable for different users …
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Salesforce needs fully baked data for its architecture and design to give you the best results you deserve. Teams not having used Salesforce previously take some time getting used to EA. But its ability to give the data points for KPIs to the sales team in real time and to the …
    Incentivized
    Verified User
    Chose Salesforce CRM Analytics
    Our company also uses Tableau Server - also provides valuable visual insight into data but not as easily accessible as the Analytics cloud through our Salesforce tech stack.
    Incentivized
    Tableau
    Rahul Malik
    Senior Team Lead in Information Technology at Wipro Limited (Information Technology and Services, 10,001+ employees)
    Chose Tableau Desktop
    Tableau Desktop is the market leader when it comes to creating interactive and appealing graphs and charts. The beauty of the tool is that is can work with almost any kind of back-end source and in real-time take the data and present you with an amazing insight based on the …
    Incentivized
    Maddie Cheasick
    Senior Sales Partnerships Specialist in Sales at Sojern (Marketing and Advertising, 201-500 employees)
    Chose Tableau Desktop
    Most companies are going towards visualization tools and products like Tableau. It's user-friendly, offers unlimited options and, best of all, looks pretty!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce CRM AnalyticsTableau Desktop
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    8.5
    46 Ratings
    Tableau Desktop
    8.3
    167 Ratings
    Pixel Perfect reports8.639 Ratings8.8139 Ratings
    Customizable dashboards7.646 Ratings8.4166 Ratings
    Report Formatting Templates9.244 Ratings7.8145 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    8.0
    47 Ratings
    Tableau Desktop
    8.7
    164 Ratings
    Drill-down analysis7.646 Ratings8.6159 Ratings
    Formatting capabilities8.446 Ratings9.2162 Ratings
    Integration with R or other statistical packages6.835 Ratings7.7122 Ratings
    Report sharing and collaboration9.044 Ratings9.2157 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    8.5
    45 Ratings
    Tableau Desktop
    8.1
    158 Ratings
    Publish to Web9.335 Ratings7.3149 Ratings
    Publish to PDF9.042 Ratings7.9149 Ratings
    Report Versioning8.541 Ratings8.2116 Ratings
    Report Delivery Scheduling8.038 Ratings9.2123 Ratings
    Delivery to Remote Servers7.732 Ratings8.073 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    8.3
    43 Ratings
    Tableau Desktop
    8.4
    156 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.640 Ratings9.0154 Ratings
    Location Analytics / Geographic Visualization8.938 Ratings8.2149 Ratings
    Predictive Analytics7.540 Ratings8.6126 Ratings
    Pattern Recognition and Data Mining00 Ratings8.02 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    8.4
    46 Ratings
    Tableau Desktop
    8.7
    142 Ratings
    Multi-User Support (named login)8.644 Ratings9.0139 Ratings
    Role-Based Security Model8.144 Ratings8.0119 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.140 Ratings8.8129 Ratings
    Single Sign-On (SSO)8.639 Ratings8.877 Ratings
    Report-Level Access Control00 Ratings9.03 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    6.6
    43 Ratings
    Tableau Desktop
    8.0
    135 Ratings
    Responsive Design for Web Access7.341 Ratings8.2124 Ratings
    Mobile Application6.032 Ratings7.097 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.237 Ratings8.8117 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Salesforce CRM Analytics and Tableau Desktop
    Feature
    Salesforce CRM Analytics
    7.3
    31 Ratings
    Tableau Desktop
    9.0
    64 Ratings
    REST API7.429 Ratings9.256 Ratings
    Javascript API7.927 Ratings9.051 Ratings
    iFrames6.923 Ratings9.249 Ratings
    Java API7.926 Ratings10.046 Ratings
    Themeable User Interface (UI)8.526 Ratings8.453 Ratings
    Customizable Platform (Open Source)5.125 Ratings8.446 Ratings
    User Ratings
    Salesforce CRM AnalyticsTableau Desktop
    Likelihood to Recommend
    7.0
    (47 ratings)
    8.7
    (194 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (39 ratings)
    Usability
    7.7
    (6 ratings)
    8.6
    (63 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (10 ratings)
    Performance
    -
    (0 ratings)
    6.1
    (9 ratings)
    Support Rating
    7.7
    (6 ratings)
    7.0
    (56 ratings)
    In-Person Training
    -
    (0 ratings)
    9.4
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (4 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    8.0
    (34 ratings)
    Configurability
    -
    (0 ratings)
    8.1
    (2 ratings)
    Data Sharing and Collaboration
    8.1
    (41 ratings)
    8.4
    (115 ratings)
    Data Sources
    7.7
    (41 ratings)
    7.9
    (115 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)