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Salesforce Field Service vs. ServiceMax

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Field Service

    Score8.5 out of 10
    N/AField Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce.

    $600

    per year per user

    ServiceMax

    Score7.9 out of 10
    N/AServiceMax’s mission is to help customers with asset-centric field service management software. ServiceMax’s mobile apps and cloud-based software provide an overview of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth and run more profitable, outcome-centric businesses.

    $100

    per month

    Pricing
    Salesforce Field ServiceServiceMax
    Editions & Modules
    Contractor
    $50
    per month (billed annually) per user
    Contractor Plus
    $75
    per month (billed annually) per user
    Dispatcher
    $165
    per month (billed annually) per user
    Technician
    $165
    per month (billed annually) per user
    Field Service Plus
    $220
    per month (billed annually) per user
    Subscription
    $100.00
    per month
    Offerings
    Pricing Offerings
    Salesforce Field ServiceServiceMax
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    User Ratings
    Salesforce Field ServiceServiceMax
    Likelihood to Recommend
    8.7
    (13 ratings)
    1.0
    (4 ratings)
    Likelihood to Renew
    8.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (8 ratings)
    8.0
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    -
    (0 ratings)