Salesforce Field Service vs. WorkWave Service
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Salesforce Field Service | Score8.5 out of 10 | N/A | Field Service (formerly known as Field Service Lightning) is a customizable, mobile-friendly field service hub in Salesforce. It provides tools to manage work orders, scheduling, and a mobile workforce. | $600 per year per user |
WorkWave Service | Score9 out of 10 | N/A | WorkWave, an IFS company, offers field service management for smaller entities (WorkWave Service) and for enterprise field service companies (ServMan). The services can include marketing (WorkWave Marketing) and WorkWave Payments payment processing system. | N/A |
| Salesforce Field Service | WorkWave Service | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Salesforce Field Service | WorkWave Service | |
|---|---|---|
| Likelihood to Recommend | 8.7 | 9.0 |
| Likelihood to Renew | 8.5 | - |
| Support Rating | 6.9 | - |
| Online Training | 7.3 | - |