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Social Suite by Reputation.com vs. Salesforce Marketing Cloud Social Studio (discontinued)

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Social Suite by Reputation.com

54 Reviews and Ratings

Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Social Suite by Reputation.com

    Score9.4 out of 10
    		N/AThe Social Suite by Reputation.com (formerly NUVI) is a social media intelligence platform. It is designed to listen, monitor, and engage, the social web. NUVI's patented bubble stream visualizes the social web in real time. Reputation.com acquired NUVI in 2021.N/A

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Pricing
    Social Suite by Reputation.comSalesforce Marketing Cloud Social Studio (discontinued)
    Editions & Modules
    No answers on this topic
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Offerings
    Pricing Offerings
    Social Suite by Reputation.comSalesforce Marketing Cloud Social Studio (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Social Suite by Reputation.comSalesforce Marketing Cloud Social Studio (discontinued)
    Considered Both Products
    Reputation.com, Inc
    Verified User
    Chose Social Suite by Reputation.com
    We've done extensive research as it relates to social listening & monitoring tools. We made the decision to work with NUVI largely in part due to the cost, i.e., paying per volume of impressions vs. more expensive annual solutions, as well as the ability to use it for multiple …
    Incentivized
    Mandy Langston Manley
    Marketing Communications Specialist in Marketing at Reliv International (Health, Wellness and Fitness, 10,001+ employees)
    Chose Social Suite by Reputation.com
    They provide all the basics and are much more cost effective.
    Incentivized
    Theresa Potratz
    Social Media and Communications Specialist in Marketing at Smarsh (Information Technology and Services, 201-500 employees)
    Chose Social Suite by Reputation.com
    We stopped using Hootsuite's listening in favor or Nuvi and compared them to Radian6/Social Studio and a couple of others. Nuvi's user interface was cleaner, and more intuitive and they were more set up to accomplish the tasks we asked of it.
    Incentivized
    Colleen Sisler
    Print Production Manager, Creative Services at IMI Agency (Marketing and Advertising, 11-50 employees)
    Chose Social Suite by Reputation.com
    We loved the visual reporting Nuvi provides.
    Incentivized
    Discontinued Products
    Verified User
    Chose Salesforce Marketing Cloud Social Studio (discontinued)
    I liked Radian6 better on the basis of the information that it could report on. I liked seeing the Share of Voice and NUVI had trouble pulling the competitor and industry-wide information that we needed to show our share of voice. NUVI has a nice interface, but I think Radian6 …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Social Suite by Reputation.comSalesforce Marketing Cloud Social Studio (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Boolean keyword searches00 Ratings8.010 Ratings
    Filtering out noise/spam00 Ratings8.010 Ratings
    Sentiment analysis00 Ratings9.09 Ratings
    Broad channel coverage00 Ratings10.011 Ratings
    Publishing
    Comparison of Publishing features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Content planning and scheduling00 Ratings8.011 Ratings
    Audience targeting00 Ratings8.010 Ratings
    Content optimization00 Ratings8.09 Ratings
    Workflow management00 Ratings8.011 Ratings
    Engagement
    Comparison of Engagement features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Automated routing and prioritization00 Ratings9.99 Ratings
    Customer interaction histories00 Ratings7.010 Ratings
    Bulk actions00 Ratings10.010 Ratings
    Marketing
    Comparison of Marketing features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Lead generation00 Ratings8.09 Ratings
    Content marketing00 Ratings9.010 Ratings
    Paid media management00 Ratings8.08 Ratings
    Campaigns and promotions00 Ratings8.09 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Twitter00 Ratings8.011 Ratings
    Facebook00 Ratings8.011 Ratings
    LinkedIn00 Ratings10.08 Ratings
    Google+00 Ratings6.86 Ratings
    Instagram00 Ratings9.08 Ratings
    Pinterest00 Ratings6.54 Ratings
    YouTube00 Ratings10.07 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Campaign success analytics00 Ratings8.010 Ratings
    Real-time tracking00 Ratings9.010 Ratings
    Competitor analysis00 Ratings8.08 Ratings
    Account management
    Comparison of Account management features of Social Suite by Reputation.com and Salesforce Marketing Cloud Social Studio (discontinued)
    Feature
    Social Suite by Reputation.com
    -
    Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Role-based user permissions & privileges00 Ratings8.09 Ratings
    Mobile access00 Ratings9.010 Ratings
    User Ratings
    Social Suite by Reputation.comSalesforce Marketing Cloud Social Studio (discontinued)
    Likelihood to Recommend
    4.0
    (38 ratings)
    9.0
    (52 ratings)
    Likelihood to Renew
    8.5
    (13 ratings)
    8.8
    (38 ratings)
    Usability
    1.0
    (1 ratings)
    9.0
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.6
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.6
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.8
    (6 ratings)