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Salesforce Marketing Cloud Social Studio (discontinued) vs. Send Social Media

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Send Social Media

    Score7.5 out of 10
    N/ASend Social Media is a solution for managing, monitoring, tracking  and measuring marketing efforts. Users can post to over 30+ social media networks like Facebook, Twitter, LinkedIn, Google Plus, Pinterest, YouTube, SlideShare and more! Users can also manage their entire email marketing campaign as well as launch a mobile text messaging strategy. Additionally, users can monitor their brand across the web while measuring results with in-depth reports. This tool also enables users…

    $79

    Manage up to 200 profiles

    Pricing
    Salesforce Marketing Cloud Social Studio (discontinued)Send Social Media
    Editions & Modules
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Upgrade Your Account
    $79
    Manage up to 200 profiles
    Offerings
    Pricing Offerings
    Salesforce Marketing Cloud Social Studio (discontinued)Send Social Media
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$39 manage up to 100 profiles
    Additional Details——
    More Pricing Information
    Features
    Salesforce Marketing Cloud Social Studio (discontinued)Send Social Media
    Listening/monitoring
    Comparison of Listening/monitoring features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Send Social Media
    6.7
    1 Ratings
    Boolean keyword searches8.010 Ratings6.01 Ratings
    Filtering out noise/spam8.010 Ratings6.01 Ratings
    Sentiment analysis9.09 Ratings8.01 Ratings
    Broad channel coverage10.011 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Send Social Media
    9.0
    1 Ratings
    Content planning and scheduling8.011 Ratings8.01 Ratings
    Audience targeting8.010 Ratings9.01 Ratings
    Content optimization8.09 Ratings10.01 Ratings
    Workflow management8.011 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Send Social Media
    9.0
    1 Ratings
    Automated routing and prioritization9.99 Ratings9.01 Ratings
    Customer interaction histories7.010 Ratings9.01 Ratings
    Bulk actions10.010 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Send Social Media
    8.0
    1 Ratings
    Lead generation8.09 Ratings00 Ratings
    Content marketing9.010 Ratings8.01 Ratings
    Paid media management8.08 Ratings00 Ratings
    Campaigns and promotions8.09 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Send Social Media
    8.7
    1 Ratings
    Twitter8.011 Ratings8.01 Ratings
    Facebook8.011 Ratings8.01 Ratings
    LinkedIn10.08 Ratings9.01 Ratings
    Google+6.86 Ratings9.01 Ratings
    Instagram9.08 Ratings9.01 Ratings
    Pinterest6.54 Ratings9.01 Ratings
    YouTube10.07 Ratings9.01 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Send Social Media
    8.0
    1 Ratings
    Campaign success analytics8.010 Ratings8.01 Ratings
    Real-time tracking9.010 Ratings9.01 Ratings
    Competitor analysis8.08 Ratings7.01 Ratings
    Account management
    Comparison of Account management features of Salesforce Marketing Cloud Social Studio (discontinued) and Send Social Media
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Send Social Media
    6.5
    1 Ratings
    Role-based user permissions & privileges8.09 Ratings7.01 Ratings
    Mobile access9.010 Ratings6.01 Ratings
    User Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)Send Social Media
    Likelihood to Recommend
    9.0
    (52 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    -
    (0 ratings)
    Availability
    9.6
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    -
    (0 ratings)