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Salesforce Marketing Cloud Social Studio (discontinued) vs. Shoutlet (Discontinued)

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Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

Shoutlet (Discontinued)

40 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    Shoutlet (Discontinued)

    Score2 out of 10
    		N/AShoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on social, integrating social data into business and scaling social across the enterprise. Features include tools for social CRM, creative design, social listening, ads, workflow management, contest design…N/A
    Pricing
    Salesforce Marketing Cloud Social Studio (discontinued)Shoutlet (Discontinued)
    Editions & Modules
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Salesforce Marketing Cloud Social Studio (discontinued)Shoutlet (Discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Salesforce Marketing Cloud Social Studio (discontinued)Shoutlet (Discontinued)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Khoros (Formerly Spredfast + Lithium)
    Alissa Calomino
    Social Media Strategist in Marketing at Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas (Hospital & Health Care, 5001-10,000 employees)
    Chose Shoutlet (Discontinued)
    We evaluated over 10 products in addition to the one we were using at the time. I am not comfortable naming them but some were better in specific areas but less broadly focused. Our criteria focused on automation, approvals, record retention, legal discovery and reputation …
    Kimberly Fletcher
    E-Business Manager in Social Media at Klein Tools (Consumer Goods, 501-1000 employees)
    Chose Shoutlet (Discontinued)
    Prior to Shoutlet, we used Hootsuite Pro, and we still actually use it on occasion. Hootsuite has a great product but we found that Shoutlet offered a more robust, valuable product that helped us meet our needs better. We also explored Offerpop, but again, we found that …
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Salesforce Marketing Cloud Social Studio (discontinued)Shoutlet (Discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    Shoutlet (Discontinued)
    8.0
    1 Ratings
    Boolean keyword searches8.010 Ratings00 Ratings
    Filtering out noise/spam8.010 Ratings8.01 Ratings
    Sentiment analysis9.09 Ratings00 Ratings
    Broad channel coverage10.011 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    Shoutlet (Discontinued)
    8.3
    1 Ratings
    Content planning and scheduling8.011 Ratings8.01 Ratings
    Audience targeting8.010 Ratings8.01 Ratings
    Content optimization8.09 Ratings00 Ratings
    Workflow management8.011 Ratings9.01 Ratings
    Engagement
    Comparison of Engagement features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    Automated routing and prioritization9.99 Ratings9.01 Ratings
    Customer interaction histories7.010 Ratings9.01 Ratings
    Bulk actions10.010 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Shoutlet (Discontinued)
    8.7
    1 Ratings
    Lead generation8.09 Ratings8.01 Ratings
    Content marketing9.010 Ratings9.01 Ratings
    Paid media management8.08 Ratings00 Ratings
    Campaigns and promotions8.09 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    Shoutlet (Discontinued)
    9.0
    1 Ratings
    Twitter8.011 Ratings9.01 Ratings
    Facebook8.011 Ratings9.01 Ratings
    LinkedIn10.08 Ratings9.01 Ratings
    Google+6.86 Ratings9.01 Ratings
    Instagram9.08 Ratings00 Ratings
    Pinterest6.54 Ratings00 Ratings
    YouTube10.07 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    Shoutlet (Discontinued)
    7.7
    1 Ratings
    Campaign success analytics8.010 Ratings8.01 Ratings
    Real-time tracking9.010 Ratings8.01 Ratings
    Competitor analysis8.08 Ratings7.01 Ratings
    Account management
    Comparison of Account management features of Salesforce Marketing Cloud Social Studio (discontinued) and Shoutlet (Discontinued)
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    Shoutlet (Discontinued)
    -
    Ratings
    Role-based user permissions & privileges8.09 Ratings00 Ratings
    Mobile access9.010 Ratings00 Ratings
    User Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)Shoutlet (Discontinued)
    Likelihood to Recommend
    9.0
    (52 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    1.3
    (24 ratings)
    Usability
    9.0
    (9 ratings)
    7.7
    (4 ratings)
    Availability
    9.6
    (5 ratings)
    7.3
    (1 ratings)
    Performance
    8.4
    (5 ratings)
    7.3
    (1 ratings)
    Support Rating
    9.0
    (8 ratings)
    7.3
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    -
    (0 ratings)