Salesforce Marketing Cloud Social Studio (discontinued) vs. Socialays
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
 Socialays | Score10 out of 10 | N/A | Socialays is an artificial intelligence-powered social media management tool to manage social accounts, moderate comments, reach audience insights and protect brand reputation. Socialays’s Sentiment Analysis feature supported AI actions that have been developed to protect accounts from crises and all kinds of cyberbullying behaviors on social media by hiding or blocking hate speech, threats, insults, and profanity comments automatically. Socialays uses Natural Language Processing… | $29 |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Salesforce Marketing Cloud Social Studio (discontinued) | Socialays | |
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| Likelihood to Recommend | 9.0 | - |
| Likelihood to Renew | 8.8 | - |
| Usability | 9.0 | - |
| Availability | 9.6 | - |
| Performance | 8.4 | - |
| Support Rating | 9.0 | - |
| In-Person Training | 10.0 | - |
| Online Training | 7.6 | - |
| Implementation Rating | 9.8 | - |