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Salesforce Marketing Cloud Social Studio (discontinued) vs. SocialPilot

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Salesforce Marketing Cloud Social Studio (discontinued)

148 Reviews and Ratings

SocialPilot

21 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Salesforce Marketing Cloud Social Studio (discontinued)

    Score7.3 out of 10
    		N/ARadian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024.

    $1,000

    Per Org Per Month

    SocialPilot

    Score7.4 out of 10
    		N/ASocialPilot offers a centralized platform for managing different social media channels and publishing across the channels simultaneously. According to the vendor, SocialPilot's foremost features include analytics and reporting, along with team collaboration and client management. These features enable users to assign tasks, and review their teams work while managing multiple clients at the same time.

    $30

    per month

    Pricing
    Salesforce Marketing Cloud Social Studio (discontinued)SocialPilot
    Editions & Modules
    Basic
    $1,000.00
    Per Org Per Month
    Pro
    $4,000.00
    Per Org Per Month
    Corporate
    $12,000.00
    Per Org Per Month
    Enterprise
    $40,000.00
    Per Org Per Month
    Essentials
    $30.00
    per month 1 user 7 profiles
    Standard
    $50.00
    per month 3 users and 15 profiles
    Premium
    $100.00
    per month 6 users and 25 profiles
    Ultimate
    $200
    per month unlimited users and 50 profiles
    Enterprise
    Contact Sales
    unlimited users and profiles
    Offerings
    Pricing Offerings
    Salesforce Marketing Cloud Social Studio (discontinued)SocialPilot
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$30 per month - Manage 25 Social Media Accounts
    Additional Details—A discount is offered for annual billing. Additional users cost $5/user and additional profiles cost $4/profile.
    More Pricing Information
    Features
    Salesforce Marketing Cloud Social Studio (discontinued)SocialPilot
    Listening/monitoring
    Comparison of Listening/monitoring features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.8
    11 Ratings
    SocialPilot
    -
    Ratings
    Boolean keyword searches8.010 Ratings00 Ratings
    Filtering out noise/spam8.010 Ratings00 Ratings
    Sentiment analysis9.09 Ratings00 Ratings
    Broad channel coverage10.011 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.0
    11 Ratings
    SocialPilot
    8.0
    4 Ratings
    Content planning and scheduling8.011 Ratings9.04 Ratings
    Audience targeting8.010 Ratings00 Ratings
    Content optimization8.09 Ratings00 Ratings
    Workflow management8.011 Ratings7.04 Ratings
    Engagement
    Comparison of Engagement features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    9.0
    10 Ratings
    SocialPilot
    10.0
    4 Ratings
    Automated routing and prioritization9.99 Ratings00 Ratings
    Customer interaction histories7.010 Ratings00 Ratings
    Bulk actions10.010 Ratings10.04 Ratings
    Marketing
    Comparison of Marketing features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    SocialPilot
    2.0
    4 Ratings
    Lead generation8.09 Ratings00 Ratings
    Content marketing9.010 Ratings2.04 Ratings
    Paid media management8.08 Ratings2.04 Ratings
    Campaigns and promotions8.09 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    11 Ratings
    SocialPilot
    9.0
    4 Ratings
    Twitter8.011 Ratings10.04 Ratings
    Facebook8.011 Ratings10.04 Ratings
    LinkedIn10.08 Ratings10.04 Ratings
    Google+6.86 Ratings00 Ratings
    Instagram9.08 Ratings6.04 Ratings
    Pinterest6.54 Ratings9.03 Ratings
    YouTube10.07 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.3
    10 Ratings
    SocialPilot
    10.0
    3 Ratings
    Campaign success analytics8.010 Ratings10.03 Ratings
    Real-time tracking9.010 Ratings10.02 Ratings
    Competitor analysis8.08 Ratings00 Ratings
    Account management
    Comparison of Account management features of Salesforce Marketing Cloud Social Studio (discontinued) and SocialPilot
    Feature
    Salesforce Marketing Cloud Social Studio (discontinued)
    8.5
    10 Ratings
    SocialPilot
    7.5
    4 Ratings
    Role-based user permissions & privileges8.09 Ratings9.04 Ratings
    Mobile access9.010 Ratings6.04 Ratings
    User Ratings
    Salesforce Marketing Cloud Social Studio (discontinued)SocialPilot
    Likelihood to Recommend
    9.0
    (52 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    8.8
    (38 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (9 ratings)
    8.0
    (3 ratings)
    Availability
    9.6
    (5 ratings)
    -
    (0 ratings)
    Performance
    8.4
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    10.0
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.6
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (6 ratings)
    -
    (0 ratings)