| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Salesforce Marketing Cloud Social Studio (discontinued) | Score7.3 out of 10 | N/A | Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product was retired in November of 2024. | $1,000 Per Org Per Month |
 Talkwalker by Hootsuite | Score9.1 out of 10 | N/A | Talkwalker is a consumer intelligence company that bring sin data from 30+ social networks, 150 million websites, and 100 data partners to give customers a unified view of their consumers. Talkwalker is a Hootsuite solution since the 2024 acquisition. | N/A |
| Salesforce Marketing Cloud Social Studio (discontinued) | Talkwalker by Hootsuite | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Salesforce Marketing Cloud Social Studio (discontinued) | Talkwalker by Hootsuite | |
|---|---|---|
| Considered Both Products | Chose Salesforce Marketing Cloud Social Studio (discontinued) They are in completely different ballparks. Radian6 is an enterprise tool. Mention, Google Alerts and Talkwalker are for anyone. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Talkwalker by Hootsuite Radian6 |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Salesforce Marketing Cloud Social Studio (discontinued) | Talkwalker by Hootsuite | |||||||||||||||||||||||||
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| Listening/monitoring |
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| Marketing |
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| Channel coverage/integration |
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| Salesforce Marketing Cloud Social Studio (discontinued) | Talkwalker by Hootsuite | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.3 |
| Likelihood to Renew | 8.8 | 9.1 |
| Usability | 9.0 | 9.1 |
| Availability | 9.6 | - |
| Performance | 8.4 | 9.0 |
| Support Rating | 9.0 | 8.0 |
| In-Person Training | 10.0 | - |
| Online Training | 7.6 | - |
| Implementation Rating | 9.8 | - |
| Ease of integration | - | 8.0 |
